Els Masos Hotels

"everything was great"

"Title: Blood stains in bathroom + forced to wait until 7pm – No refund"Hotel website says check-in at 2pm. We arrived at 2:30pm but were not allowed into the room until 7pm (over 4 hours later). When we finally entered, the triple room was dirty with visible blood stains in the bathroom. Photos attached.They only offered a double room instead of fixing the problem, so we left immediately. Now they refuse to refund us. Terrible hygiene, poor organization, and bad customer service. Do not recommend this hotel at all." "

"Modern hotel only 7 minute walk from old part of the city. Lots of shopping and restaurants nearby."

"Very central "

"Excellent location ! Spacious , comfortable room , great balcony and view . All staff really friendly and helpful . The spa treatments were good value and very relaxing , pool , sauna and surrounding area were perfect , we really enjoyed our stay here and would recommend . "

"Basic Room. No coffee or tea brewing supplies in the room. Toiletries are basic. "

"Good option in Figueres! Parking and breakfast a bit overpriced but there are plenty of options in the surroundings. Great experience with Expedia"

"Lovely hotel, excellent location walking distance from the station and from hotel to the old city. Very clean and staff friendly. Would highly recommend! "

"This is an excellent location for a visit in Girona. I very much enjoyed the terrace bar for a simple evening drink and snack. All of the staff were friendly and I found the breakfast offerings quite tasty."