Hotels near Ellis Island

"Unfortunately this hotel experience was a disappointment. We were given a room that was locked from inside, and when I complained this has never happened to us, the staff remarked, "It happens to us all the time!" - which did not say a lot about the property upkeeping or management. The room smelled faintly of dirty cleaning water. Bathroom fan was working, but the staff did not leave us enough towels for all of us. Breakfast buffet was excellent! I would come back just for the food. Easy parking. But, I would not stay here again."

"We stayed here in town for cardinals games. The hotel was very clean. The staff were all friendly and very helpful. The pool area is nice and we enjoyed the breakfast. I would go back"

"Staff were very nice. However the room was more bare bones than other comparable hotels and the floor smelled pretty bad. The toilet was stained (likely just hard water, but not a great look) and one of the "clean" towels had hair on it. The curtains barely blocked out outside light and the sheets were thinner than normal. They also don't include toiletries other than bar soap, so make sure to bring shampoo and conditioner, etc. "

"Hotel had limited parking. The hotel room was dated, one small trash bin w/ no bag in it, complementary coffee/ breakfast was basic and looked gross. The lady working breakfast was yelling at 3 different guest in front of alot of people, and seemed to be moody. Probably wont stay there again! "

"Clean room, convenient location, parking, and airport shuttle. Pool was nice. Left too early for breakfast so cannot rate that."

"Amazing staff, beautiful building and perfect location for lots of fun. "

"Arrived to an overcrowded lobby, with no luggage carts, and one broken elevator. Asked the front desk to send up wine glasses, they agreed and never did. Shower was full of scum, tiles were stained, one of the soap dispensers was ripped off the wall, and the shower leaked on the floor. We ordered food in, and nobody was at the desk to give it to us when I went down. In the morning, something exploded outside at 7am, and then there was a bunch of yelling. The cops showed up later to deal with it. When I asked for a 1 hour later check out, the front desk said no. The hallways have been spot painted hundreds of times, and need to be repainted. We paid $450 and stayed on the top floor in a King suite. This hotel is over priced, oversold, and doesn't meet basic expectations of a basic hotel stay. I would not stay here again."

"The breakfast food was not very good. The breakfast area was kind of dirty. There were probably a couple of hundred people going through there touching the tongs, but there was not a single hand sanitizer to be found. And this was at the height of flu season. Pretty gross. "

"Called 2 weeks prior to request early check in. It was granted and even followed up the day prior to arrival to confirm. It was confirmed. Also they confirmed our truck woukd fit in valet parking. Upon arrival early check in was not available, we had to pay extra to upgrade to a room that was available or wait with our luggage 5 hours to get in original room. Our truck did not fit in their valet parking, so we had to park in the structure a few blocks down the street and walk back to the hotel. It was not ideal to say the least. The rooms were decent and pretty clean, no bed bugs or anything like that."