El Volcán Hotels

"Clean and quite modern hotel. "

"Todo excelente "

"Nice hotel located closed to a casino with free parking and breakfast while check in was cumbersome because they have in record that was one room instead of two this was solved after talking with management later one of the rooms have water loss in the bathroom and need to move to another one."

"We arrived to the hotel and were given a room that had a terrible noise on the AC. The window of the room on the 6th floor was broken. It was dirty, the water glass in the bathroom still had toothpaste marks as it was used before. I asked at the desk for another room, he said that that wasn’t possible, all rooms were taken. He then proceeded to suggest we just turn of the AC all he could do was to provide a fan. My wife and I walked out of it ASAP. I took videos of the noise the AC was making,...

"Courteous staff."

"Buenas tardes un desastre fui a pagar y no respetaron la tarifa de la reserva unos cara dura .mañana los voy a denunciar a Expedia y al hotel al derecho del consumidor por no respetar el precio de la reserva con impuestos incluidos como me lo vendieron ustedes.mañana llamare a mi abogado para que siga adelante con este tema ."