El Mirage Vacation Rentals

"Room was clean. Bed was comfortable, grouting in bathtub needs some attention. Outdoor patio had more piles of bird poop than I could count. Very disgusting, and unsanitized. A tremendous amount of homeless people in and around hotel property . "

"First time booking here, pretty easy to get checked in and checked out. Room was clean with no issues whatsoever. Pretty conveniently located right next to the ramp for I-17. Would definitely book here again."

"The room was clean. The staff were extremely polite, and tried to turn down a tip for housekeeping. It appears management is working to upgrade the hotel. The artwork is interesting in a good way, This is why I don’t give a 1 rating The bathroom door was missing the trim and could NOT be opened quietly. There was one blanket for two beds. Pretty sure there was no hair dryer. Oh, and you could see the whole room from the outside through the peephole. Also the room did not feel terribly secure. This is why I couldn’t give a 3. "

"3 elevators were out. Not very convenient but we loved it! Will be back!"

"None of the pictures on Expedia are update, they are pictures from years ago. The rooms stink, the hallway carpets are dirty and trash everywhere, the sidewalks haven't been washed down in years, the pool was green and slim floating at the bottom. Lots of street people. The women at the front desk were very accommodating and tried to fix the situation. We finally stayed at a loft there because when we rented it, it didn't give address until after we paid again and landed up being the same place. Rented a kitchenette with no microwave, no kind of dishes, no coffee pot, 2 out of 3 tv's didnt work, you pay to wash your towels and sheets, no cups, nothing. After complaining they did get us coffee pot and new pots an pans, cups and silverware and they had someone come out and fix the pool but it was still green when we left and they did bring a cable box for 1 tv and a cable for the other. I should not have to complain to get everything corrected but they did try. Unsupervised kids running around and swimming in the pool the next day when it was still green and not ready. Never did get the microwave we asked for. I've never stayed at a hotel that makes you wash your towels and sheets and pay for it at their laundromat. The GM and ladies at the front desk did try and get us things we asked for. Sorry but nothing like the listing at all nor the second listing either."

"The room wasn't as great as the pictures look. Very dusty, weird smells, and balcony furniture not great condition."

"Property was in good condition and staff was very polite and responsive. "

"Walls were dirty but besides that everything was really good I will be coming back forsure "

"Staff was nice but we stayed for all of 20 minutes. Did not feel safe in the area and left. Contacted Expedia for refund and hotel only would reimburse us for 1/2 nights booked. Pictures did not reflect the actual property."