El Mallol Hotels

"Excellent "

"The staff were friendly and helpful :) Tortella is a quaint town surrounded by beautiful nature and Hotel Alta Garroxta is a great jumping off point! "

"Visually beautiful hotel with gorgeous gardens . On Sunday morning there was very good live music outside. Staff were all very friendly and helpful . Our room was stylish with very comfy beds and large modern bathroom. Only a few hangers in wardrobe but was no problem to ask for more . Would have appreciated better tea and coffee making facilities as there was just a pod machine to make espresso . I needed an iron and staff were very helpful, bringing it to our room . The breakfast was buffet style with the option of ordering hot food or yoghurt and fruit . I was reluctant to eat from the buffet as the food wasn’t covered and there were flies around . I ordered poached eggs on the first day but they were very undercooked, omelette second day, again undercooked . I found my best option to be yoghurt and fruits - toast and preserve . Tea and coffee were both good at breakfast too . I ended up enjoying this more than a cooked breakfast. Again staff really lovely . Hotel was undergoing some building work during our stay but that was no problem. "

"We found ourselves in Vic late at night after a rental car break down and had to find last-minute accommodations. Up Rooms Vic saved our day! The late-night hotel staff was AMAZINGLY HELPFUL -- I wish I had gotten her name. The room was lovely, breakfast was nice, the surrounding area was very walkable/runnable, and we were minutes from the train station the next morning."

"Hotel in dire need of an update. Staff varied from rude to nice."

"Great location for touring the Pyrenees. Very friendly and helpful staff "

"It was hard to see where the front door was, but once inside the proprietor was very hospitable and the hotel was nice and clean."