Luxury Hotels in El Batey, Sosúa

"Poor treatment by the staff. Air conditioning and electricity weren’t working in the room, the bartender was terrible and my family and I were ignored by them many times. This is the first time I have an experience like that "

"I was fooled by the 9.2 review and chose this place, even though it is very old and dirty, and we spent about two nights in the heat with two kids due to a broken cooling system. The internet was very weak and limited, and it would frequently disconnect, causing me to miss my online meetings. More than 90% of the meals were the same every day during our week-long stay. There were no special activities except for one pool table for the entire resort. More than 90% of the staff were very kind, nice, respectful and welcoming. Our suite was changed three times, the first because of water coming from the ceiling, the second because of the cooling system and broken beds, etc. For those who are sensitive to cleanliness and very old building, who follow a variety of foods, and who don't want to get bored after a few days, I don't recommend it at all."

"This is a beautiful property that needs TLC not luxury but the basic for staying, they are taking care of it as the manager told us and we can see it. Very friendly staff! The beach is not too far away walking distance! The breakfast is included!"