El Arenal hotel rooms a the Santos

"I stayed at this hotel for a six day vacation with my five-year-old daughter . From the time we were welcomed by Sergio and Desiree at check in until we checked out 6 days later, the experience was first class. These two really made our stay feel extra special. The interior of the hotel itself is little dated and could probably do with a little bit of modernisation but functionality wise everything worked perfectly and the facilities is absolutely fantastic. The hotel is located right on the water with its own little mini private beach/swimming area which was just a dream. There are two pools with plenty of sun lounges and umbrellas and at no point did it feel extremely busy. The breakfast buffet was amazing with plenty of variety. I think it would be hard to find somebody who would struggle to find something to eat.. I would definitely come back to this hotel. "

"Overall great stay. The staff was nice and the location was great for beach access."

"The staff are unreal here. The service for drinks and food was exceptional. Tips- the balconies are really low. If you have a fear of heights or don't like being high it's definitely better to get a lower floor. Great hotel and would recommend. "

"It’s so nice and clean and I also like the location"

"Great location, recently refurbished "

"Fabulous staff and customer service"

"Spent 10 night at the property with my wife and 2 kids. Very comfortable stay, great facilities, friendly staff and most of all delicious food by the restaurant chefs. "

"Love "

"Great location and beach. Best staff and very clean. Great food. Highly recommend. "