Eitzing Vacation Rentals

"Dont book through a third party website as you need a hotel issued bookijg reference to check in after 6pm as no human manned reception, only a computer on the putside of the building. We booked at 5pm. By 6.15pm we still hadnt got the correct booking reference issued by the hotel and had to call customer services. The email with correct booking code on didnt comw through u til after 11pm. Terrible service!! Also some furniture on the room like the barhroom a inet, had the door broken off it when we arrived. Just looked a mess. Lots of noise from other residents as the floor are wood so all the noises of footsteps and chairs being moved etc bangs through the floors."

"Spa Bereich sehr gut. Frühstück sehr gut. Abendessen teils-teils gut. Bedienung gut. jedoch Personen abhängig."

"I booked 1 room in Hotel Sonnenhof on 16th February, via Hotels.com, for a stay commencing on 28th May. Hotel sent me a message on 27th May that I was not in Hotel Sonnenhof in Timelkam, but at an apartment in Lenzing, 4.5km further away. No pre-warning was given, no rationale for the change in location, no option to cancel or reduction in rate was offered. I was very upset when I received the message on 27th May (the day before I was due to stay at the hotel). It was really inconvenient to be in a different location from my friend, and required that I drive back and forth from Timelkam to Lenzing multiple times. As I was only informed the day before the stay was due to start, I had no option to cancel and rebook elsewhere as nothing else was available. In addition, the apartment was in a poor location, not of a good quality, and the kitchen crockery was incomplete. The hotel reception was very slow to respond to communication, and only available in the mornings. Do not stay here - very poor service."

"Everything was 10/10. Reception staff and restaurant staff at breakfast all amazing. "

"The staff was friendly and smiling. The breakfast was tasty and we appreciate that the staff checked regularly if we needed something. A big shopping centre was just a few steps from the hotel including supermarkets. We recommend this hotel without hesitation ❤"

"I had an excellent stay. The staff is very friendly and warm. "

"Great place and staff. Will stay again for sure."