Eckelhausen Hotels

"The staff was very helpful and friendly. The room was clean. The hotel is in a god location between the train station and the Old Town."

"Very friendly and helpful staff. Good breakfast. Only complaint was the room was very warm making it somewhat hard to sleep due to the HVAC being off until later in year. Would recommend"

"We had a wonderful stay. The staff was very friendly. Breakfast was great. We will visit again! "

"Parking really good - but tricky to find the first time. "

"Off season check in went well. Room was very clean "

"I didn't have a pet with me but I saw other customers that did. They do welcome pets. The breakfast was good! 2 types of bread, ham, Swiss cheese, orange juice, scrambled eggs, boiled eggs, assorted condiments, and excellent espresso, coffee, or cappuccino. The only constructive criticism I offer is I wish there was an in room Keurig or kettle for evening herbal tea. Also a vending machine in the lobby would be nice for late night snacks. We stayed in a tiny house and it was quiet and private. Overall we were very satisfied with our stay and would recommend it to anyone visiting the Trier area. "

"Pleasent surprise, remote surrounded by forests very modern, nice balcony and the breakfast staff are fantastic couldn't do enough for us."

"The air conditioning was broken. The lady at the front desk said it was broken for a while but we were not told upon checkin...come to find we were sent an email that same day about the issue as we are traveling abroad we obviously sometimes are out of cell signal. They should have booked us to a nearby hotel. "

"When we were there (June 2025) reception opened at 1600 and was off-site. You had to phone a number to get a key safe code to obtain your room key. When phoning, you hear a recorded message in German. Sadly, we could not understand the message so had to rely on the restaurant staff (who were on site) to help us connect to reception. German speakers would have no problem but non-Germans may have a problem. Another issue we had is that the hotel states it has an EV charging point - it does not! However, there is an ultra fast charger about 500m away next to Aldi. So, if you're hoping to charge overnight whilst sleeping, it's not possible. Once we obtained access all was well. The staff were great, the room was clean and the bathroom was spotless. There is a very good restaurant within the hotel building and the food is excellent. In the morning, breakfast offerings include continental and cooked. Again, excellent quality. All in all, we found this to be a very nice hotel with very helpful staff (once we'd battled the language barrier to actually get in!)"