Hotels near Shopping Areas in East Side, Cleveland

"Would definitely stay here again. Friendly staff. Clean and comfortable. No hair dryer. Was told one would be brought to room but it never came. "

"This is a beautiful hotel"

"Our suite was very unique and offered us something different and more home-like. The record player and records or even a guitar we could play were unexpected surprises! "

"We left Cleveland 40 years ago. I liked the fact that the city is walkable and tourist friendly with many attractions and good restaurants. We especially enjoyed staying at the Hyatt in the historical Arcade."

"There was no microwave in the room, and ALL of the ice machines were out of order; that alone was a huge disappointment. The room itself, though, was pretty nice. Also, just as a matter of hospitality professionalism, the 3rd floor hallway carpet was absolutely FILTHY."

"The people were very friendly. The rooms were clean and roomy. The only thing that was bad was the swimming pool was not working."

"The check in was a bit frustrating because we were on time but the room was not ready for another 90 minutes and even then it wasn't so I had to take 2 queen beds instead of a king which was fine. My husband waited in the valet lane for 90 minutes also. Apparently there was a country singer concert later that evening and everyone was checking in at once. Unfortunately the valet guys were disorganized so that did not make the process go any smoother. Once we were checked in, though, everything was great. The beds were comfortable, everything was clean and I had the best spinach omelet I have ever had from the headliner restaurant. "

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"For the most part the Property was really clean. "