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"Clean room, updated appliances, polite staff"

"Did not appear that we had any control over the heat … seemed to be stuck at 65 no matter what you did to the thermostat. Also a comforter would have been nice for the bed "

"Great stay "

"Beautiful elegant hotel in downtown Cleveland. Highly recommend. "

"One of the best check in ever! Very professional and friendly!"

"Very courteous staff, excellent start for the holidays!"

"The staff was very accommodating and welcoming. The hotel was exceptionally clean. "

"I did not partake of breakfast."

"It all was clean, everyone was courteous one of the best Hiltons if been at. "