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"Ours was a one-night stay, and we were treated, across the spectrum, as if we were regulars who stayed for weeks at a time. It's nice to feel respected and attended to in such a professional and caring environment. It is clear the people who work here are all about customer service and customer satisfaction. The next time our travel plans bring us to Cleveland, Ohio we will definitely make this Westin our go to accomodation."

"Very close to football stadium, staff was very friendly "

"For what I paid this is really amazing hotel . It was beyond what I expected . "

"David is the greatest! He went far above and beyond for us to top off what was already a wonderful hotel and experience! Thank you so much to the whole team and especially David!! Seriously he made the experience worth every penny and we will definitely be coming back as a result! "

"Room was great and the staff was very friendly "

"Staff was incredibly friendly. Room was great, with no issues. Great location."

"did not use as we drove"

"Nice clean room with walk in shower. Good breakfast options. Quiet!"

"Staff was very friendly and helpful. Our room had a great view and was very clean. Our pizza from the hotel bar was delicious!"