East Paris Hotels near Grand Rapids

"Great location, clean, comfortable. Front desk friendly and helpful. Breakfast was great!"

"Everything was excellent. The only complaint we had is that a microwave is not a standard amenity."

"Good"

"Yes"

"Property has laundry & coffee from 8a -12p You bring your pots-pans utensils Property is clean and most of the staff is very nice. Will stay here again "

"Great option for staying downtown with friends, and where I stay every time I visit the city. Parking is great and staff is friendly. "

"In a great location everything we wanted to do was within 10 min walking distance also very nice rooms "

"Easy parking, great check in offered many dinner options nearby. "

"This is my 3rd time staying at this hotel and what keeps me coming back is the fact that the rooms are clean, the lobby is comfortable, and the breakfast has a wide variety of options, including fresh fruit. The staff has always been pleasant and easy to communicate with. The hotel is in a great location with easy access to shopping, dining, freeways, and only 15 minutes for downtown Grand Rapids. This visit was different because we came back from dinner one night to find that the battery in our lock had gone dead and we were locked out of our room. It took over an hour for the problem to be resolved, and the 2 staff members at the front desk were very ill-equipped to deal with the issue, having to call someone from another hotel to help fix the problem. There was no manager on site, and while the staff was very polite and empathic, I am concerned that there was not a better plan of action for this type of situation. The issue was a large disruption to my evening plans, and I hope the staff gets more training on these types of issues."