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"Leonardo Hotel Tower Bridge Stay: 17 July – 19 July (1 guest) Overall Review The hotel is in a great location and has good facilities, but unfortunately my stay was let down by several issues with customer service, room maintenance, and the spa experience. Cons * On arrival, the reception staff were not particularly welcoming or friendly. * The personalised welcome card in my room displayed the wrong name. * The cold water tap in the bath did not work properly. * The table lamp in the room...

"I liked that shuttle was offered to the train station but it was only from 7-10am. Otherwise it's a 20 min walk to the train station so it would have been nice to have the shuttle offered all day."

"Unfortunately, we had a very poor stay at the Bermonds Locke, Tower Bridge in London. The condition of the room and the lack of responsiveness from management fell far below reasonable hospitality standards. From the time of check-in, we encountered numerous maintenance and cleanliness issues throughout the room. These included: • stained bed linens that raised serious concerns regarding cleanliness and housekeeping standards. • multiple broken lights throughout the room • several electrical...

"Amazing location and a lot to see in walking distance. Really bright modern hotel and good sized rooms."

"Schone kamer en heerlijke badkamer met een Toto toilet. Charmant hotel en we werden zeer goed ontvangen. Frisdrank in koelkast en lekkere snacks. Een aanrader.... Waarom naar 4 sterren? Het ontbijt is veel te Duur voor wat er is. Het is 25 pond voor keuze uit 3 soorten brood, jonge smakeloze kaas, baby El, Philadelphia,salami, hesp, kippewit. Fruits a was lekker en vers. Voor eigerechten modest je meer betalen. Ze raden English of Indian breakfast aan maar dat is 32 pond en als je hier geen zin...

"Nice and well maintained property, great location"

"Excellent hotel in great location. Only criticism is the broken lift leaving just one serviceable lift. Very slow to wait for this get to room or walk the stifling hot staircase."

"Alles prima. Nettes Personal und die Unterkunft sauber. Inklusive Frühstück. Vielen Dank."

"Buen hotel, el personal falta que les den clases de servicio al cliente😜"

"The location is relatively quiet, but close to transport The view from the bar/restaurant at the top of the hotel is amazing!"

"Etwas altbacken, Klimaanlage schwach bei der großen Hitze. Zimmer eher klein. Sehr verkehrsgünstig zur U-Bahn gelegen."

"Loved location - as long as SDLR is running its great Plenty to see/do around Canary Wharf Great breakfast Room A.C. worked well"