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"Always a amazing welcome"

"The bed and the pillows were not the most comfortable and when sitting on the toilet it had to be done sideways which isn't comfortable. The service was really good, when we requested extra pillows and the fan they happily obliged and allowed us to keep our car parked at the hotel after we had checked out which was really helpful l "

"Very comfortable room and bed. My first choice of hotel in this location. A fan on hot nights would be welcome. "

"Good location and it was clean. Easy check in and having A/C was a bonus as it was warm in London! All in a very good price. Will recommend!"

"It had a very enjoyable stay at the Cranbrook hotel, the staff are so welcoming and kind and its such a cosy vibe, generally a comforting experience 😊 "

"Parking charge for the customer it's not good we are Already paid top price for hotels to booked should customers hus booking hotel Get parking free "

"Excellent "

"Excellent and outstanding customer services. Professional house cleaning service."

"I truly love this place :) it’s always clean and rooms are lovely and it’s very reasonable price wise! Bar underneath is never too noisy and lots of food options "