East Houston hotel rooms a the Hyatt Hotels

"The staff was amazing. The rooms were not clean. It looked like the sheets haven’t been changed they had stains on them. The sockets in the room weren’t working in certain areas. The frig wasn’t working. It was plugged in but was warm. The remote control barely worked and I wasn’t able to take the back off to change the batteries. It was also extremely muggy in the hallways and elevator "

"Good stay centered location "

"we stayed in a corner room and OMG the two walls in the room were "

"Ashley is the best, she offered us a list of things to do like locals "

"The hotel is in a nice area near the Galleria Mall. It’s a nice, clean hotel. The only downside for me was the service in the onsite restaurant was extremely slow in getting our food. The valet was slow. Overall the hotel was a good value for our stay."

"convenient location "

"Very clean property, staff was helpful"

"This property was much better than expected. Not something you’d expect in the medical district but a pleasant surprise. There was a strong odor on the floor I was staying on but once inside the room it was no issue. My room was absolutely beautiful. The bed was exceptionally comfortable. I’ll definitely be staying here again. Shiv was an excellent help! The valet is also very convenient and I loved being able to text them when I needed my car. Amazing 1st time experience."

"Very close to the Galleria. Ok area. No issues "