Hotels with Airport Shuttle in East Coast Australia, Australia - New Zealand and the South Pacific

"The hotel was very clean including public places. The breakfast buffet was extensive and very good - an extra cost but worth it. Most staff were very friendly and helpful but came across one desk clerk that may have been having a bad day and was unfortunately very rude for no apparent reason - who knows. Otherwise I would have rated the hotel a perfect 5 out of 5. "

"The Shangri-La was amazing got our 3 night stay. The location is excellent, the hotel is beautiful and our room has a tremendous view of the Harbour. The staff were very friendly. There was a bit of construction noise during our spa treatments but everything else including our dine-in breakfast was perfect."

"Great hotel. Check in, room & breakfast all great."

"On our 1st full day after checking in, we left and hanged the request for housekeeping sign on the door handle. When we returned, we found a stranger's pair of socks on our pillow! We called the reception requesting for a change of pillows and complained about what happened. The manager called after a few hrs, offering a change of room on a different floor but at this point, it was already late a night and we had an early day trip the nxt morning. The following evening, we received wine & chocolates, with a letter of apology (saw a previous review stating that they were given wine & chocolates upon check in) Aside from this, the tv was not working at all. It just showed a black screen when switched on. We asked the reception for help regarding this but they never came. Breakfast buffet was mediocre and we spotted a cockroach where the plates are placed. Very unhygenic! Staff at the Eve's bar were the only ones commendable. A below average hotel, definitely wont come back. It's a mystery how they got their 4-star rating. The only good point of this hotel is it's location."