Dutch Coast hotel rooms a the NH Hotels

"Sauna was broken. Huge reason why we booked the property. Room was meh. Nothing special. Had to call staff multiple times for things like hair dryer and towels to be brought to him."

"Nice room with a view over the canal. Good breakfast and great location. "

"Lovely boutique hotel in Haarlem. Stayed here for work and had a really great experience – beautiful building, clean and comfortable rooms, and genuinely lovely staff who were very welcoming. Would happily stay again and highly recommend to others visiting Haarlem."

"Room was clean and staff was efficient. Our room was a bit dark (not enough lights and d lights). Decor of the hotel was OK. But good location near food and shopping. "

"A great pied a terre in the city centre"

"Overall, I had a very pleasant experience at this 5-star hotel in Haarlem. The hotel was clean, comfortable, and I especially loved the lounge area with complimentary coffee and drinks, which created a relaxing atmosphere. The room was clean and comfortable. At first, we were a little confused about how to adjust the air conditioning because the room was not cool enough during the warm weather. However, once we contacted the staff, someone attended to us straight away and resolved the issue quickly, which we really appreciated. The reception staff were also helpful in allowing us to check in early. However, I feel the check-in experience could be more welcoming and informative. Compared to other 5-star hotels I’ve stayed in, there was very little introduction about the hotel amenities such as the spa, gym, breakfast area, or recommended places to visit around Haarlem. We had to ask for information like maps and facility locations ourselves. A warmer and more enthusiastic welcome would make guests feel more comfortable and valued. The gym could also be improved. There were no paper towels available to dry hands after washing, and no disinfectant wipes or sprays available for cleaning equipment, especially since some surfaces appeared dusty. There were also only two exercise mats available, so I had to wait for another guest to finish before I could use one.Despite these points, I still enjoyed my stay very much. The hotel has a lovely atmosphere, clean rooms, & responsve staff"

"Great breakfast, location, amenities, staff. Highly recommend. "

"Nice place if you want to be out of town (delft), location can be boring as next to Ikea and nothing else to do"

"I enjoyed my stay. My room was comfortable. I loved the sofa/sauna area. The breakfast buffet was good but I would have liked some more variety. The gym needs a lot of help too."