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Hotel Fire & Ice

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Luxury
4.5 star property
9.4

Exceptional

Treehouse retreat with slope views

Alpine adventures await at this ski-in/ski-out resort with panoramic slope views. Rejuvenate at the full-service spa after mountain excursions. Enjoy après-ski drinks at two atmospheric bars before dining at the onsite Salzburger Hochalm restaurant.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available
The current price is P7,725
P8,266 total
includes taxes & fees
Sep 4 - Sep 5

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Twin Room, 1 Twin Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the outdoors through a window.

Standard Twin Room, 1 Twin Bed

  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Twin Room

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the outdoors through a window.

Premium Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite

A cozy dining area with a wooden table, chairs, and a chandelier. There is a bookshelf with plates and a teddy bear on a shelf.

Family Suite

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Baum Chalet, 1 Queen Bed, Garden View

A bedroom with a bed, a wooden bedside table, a chair, a window with curtains, and a wall mural.

Baum Chalet, 1 Queen Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

CHALET GARDEN VIEW

  • Sleeps 10
  • Free WiFi

CHALET SUPERIOR

  • Sleeps 10
  • Free WiFi

Double or Twin PREMIUM

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Located in Neuss, Hotel Fire & Ice is in a rural area and near the airport. Museum Insel Hombroich and Kunst im Tunnel are cultural highlights, and some of the area's activities can be experienced at Jever Fun Skihalle and Golf Club Rittergut Birkhof. Traveling with kids? Consider Rheinufer, or check out an event or a game at Merkur Spiel-Arena. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our Neuss travel guide
Map
An der Skihalle 1, Neuss, NW, 41472

What's nearby

  • A modern building with vertical lines and a reflective water feature in front.
    Konigsallee
    20 min drive - 24.2 km
  • An aerial view of a city with a river, a large stadium, and surrounding greenery.
    Messe Düsseldorf
    22 min drive - 28.1 km
  • A cathedral with two tall spires, a river with boats, and a cityscape with buildings and trees.
    Cologne Cathedral
    39 min drive - 50.2 km
  • Jever Fun Skihalle
    1 min walk - 0.0 km
  • Merkur Spiel-Arena
    22 min drive - 27.8 km

Getting around

  • Neuss Holzheim Station
    5 min drive
  • Neuss Süd S-Bahn
    8 min drive
  • Düsseldorf (MGL-Düsseldorf - Mönchengladbach)
    19 min drive

Restaurants

  • Biergarten Alpenpark
    3 min walk
  • Steakhouse & Restaurant Büttgen
    8 min drive
  • McDonald's
    7 min drive
  • Café Landbäckerei Stinges
    8 min drive
  • Star Tankstelle
    7 min drive

About this property

Hotel Fire & Ice

  • Luxury family-friendly hotel in a rural location
  • A terrace, shopping on site, and mini golf are just a few of the amenities provided at Hotel Fire & Ice. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski passes. Treat yourself to a massage at the onsite spa. The on-site local cuisine restaurant, Salzburger Hochalm, offers lunch, dinner, and kids' meals. Enjoy the gym, as well as activities like snowboarding and sledding. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Tour/ticket assistance, a reception hall, and a front-desk safe
    • Bicycle parking, a banquet hall, and concierge services
  • Room features
  • All 101 individually furnished rooms boast comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and bathrobes.
  • Extra amenities include:
    • Highchairs and art supplies
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • Bathrooms with showers and free toiletries
    • 32-inch HDTVs with satellite channels
    • LED light bulbs, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 6 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 24.50 for adults and EUR 12.25 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jausenstadl
  • Pistenlounge
  • Salzburger Alm Biergarten
  • Salzburger Hochalm
  • Viva Bar

Things to do

  • Downhill skiing
  • Full-service spa
  • Gym
  • Mini golf
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Steam room

Family friendly

  • Art supplies
  • Children's games
  • High chair
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Conference center (269 square feet of space)

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally sourced food prioritized
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
  • Uncovered self parking fee: EUR 6 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Hotel Fire & Ice pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Fire & Ice?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Fire & Ice on Sep 4, 2026 start from P7,725, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 6 per day. Limited spots are available.

What time is check-in at Hotel Fire & Ice?

Check-in begins at 4:00 PM.

What time is check-out at Hotel Fire & Ice?

Check-out is at 11 AM.

Where is Hotel Fire & Ice located?

This family-friendly Neuss hotel is located near the airport, within 3 mi (5 km) of Jever Fun Skihalle, Museum Insel Hombroich and Golf Club Rittergut Birkhof. St. Quirinus Neuss and Schloss Hülchrath are also within 6 mi (10 km). Neuss Holzheim Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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