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"Love this hotel chain. Highly recommended."

"Stayed for great north run. Very friendly team. Early breakfast available for runners. Large comfortable room. Little dated but spotless. Easy free parking, well located for both Durham and getting to South Shields for next day. "

"The hotel was amazing the only thing i would suggest maybe have a little map for where the hotel is as we couldnt find it it took a while to find but apart from that couldnt fault our stay and the plate of cakes was a lovely touch thank you to the hotel for that "

"The royal station hotel was simply stunning, in the heart of old Newcastle- so much character, the room was perfect, all of the staff was pleasant, and the restaurant food was great!"

"We are frequent clients in this hotel which we love staying at. "

"Great room, and great location. Quiet too. "

"I chose this hotel for location to the train station and good price point for a one night stay after going to the theatre. I was very impressed with the cleanliness, it was immaculate. Comfortable bed, though we were facing a main busy street, the noise did not affect us. Polite, friendly staff and impressed that when we returned late at night, a member of staff checked we were staying before allowing us in. The room was compact, but perfect for our stay. A beautiful old building, well maintained. "

"This is a hotel with real character. Built as a civic building in 1905, the hotel owner totally renovated the guest rooms but retained the beautiful interiors along the corridors, in the restaurant, etc. In the guest rooms, there is a rarity -- lots of electrical outlets! Also, as this building was built solid, guest rooms are quiet -- you hear nothing from the next room. All the staff (check in, restaurant, cleaners) were very helpful and pleasant. I would stay here again. "

"I brought my girlfriend for a nights stay. Absolutely brilliant. We will certainly be coming back. Cheers Matthew and Donna "