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"Clean comfortable and friendly staff "

"Good hotel and breakfast with comfy room, and exceedingly good value as staying midweek in January"

"Absolutely worth every penny. Easily the best hotel in Newcastle. Beautiful modern rooms, luxurious details, incredible food, and such friendly, attentive staff. We were greeted at the door and our bags were taken straight to our room. I’d 100% stay here again."

"We were extremely pleased with the quality & service from the staff in a beautiful building - we asked for a room with limited walking and were given room 212 which was perfect. Staff were very pleasant when we arrived and wanted to wander through the hotel. Lovely stay Thankyou "

"Wonderful hotel"

"Nice view over the Tyne. Quiet room"

"Nice room good staff"

"Fabulous stay in perfect location, all staff were friendly and helpful, shoutout to Andrew and Tessie in particular for excellent service of the lovely breakfast, room was comfortable with every amenity required. If I have to find a fault I can only cite the pillows were not to my personal liking."

"Everything from the check in staff to the breakfast made was all great"