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"The hotel was great"

"The Rialto is a wonderful hotel, I found it to be be very clean and beds comfortable. The front end staff was very helpful and friendly. I would definitely come back to the Rialto."

"I would like to have known that the elevator was out of order so I could have gotten another room with no stairs or change hotels with no charge as my mom has an extremely hard time with stairs. The sink didnt have a tea towel, the pool was very cold not heated as usual, the kitchen cabinet was in need of having a screw tightened and the handle in the bath tub was loose. Sorry I have to give a slightly bad review."

"Room was clean, bed comfortable, microwave and fridge plus coffee maker provided. Although near the Pat Bay Highway we had three quiet nights. Will definitely stay there again. White Spot Restaurant on site for meals."

"Room and appliances were very clean with a decent view of mountains in the distance (preferred view room). Elevator and parking are secure which was very reassuring. Just far enough away from main downtown so it is not noisy or crowded, but everything is still within a 20-minute walk radius - the harbour, attractions, movie theaters, restaurants, grocery, etc. Easy 10/10 recommendation."

"The homeless people on the streets made us feel very uneasy. The restaurant looked like it's been closed for years. And at the base of the stairs to go up to our room, there was a cordoned off room that was shut down for asbestos. Our room wreaked of Febreeze, which was a little nauseating, but the bed sheets were very clean and comfortable and the room was actually quite spacious. The $200 damage deposit seemed very high as well, which took me by surprise upon checking in. Cheap, yes, but the photos on the booking site are very misleading as to the condition of the actual premises. That lobby looks nothing like the picture. "

"Great place. Very clean. Excellent customer service."

"Good location. Basic but good value for the money."

"The view from our room facing the harbour was amazing. Our flight got in very early, the hotel checked us in earlier without any issues. Pool and hot tub are good size . Great location very close to everything. Over all great first visit to Victoria. Would highly recommend. 😊"