Dumbarton Vacation Rentals

"Customer service was great!! Big up Toni-Ann at check in. Need more cleaning staff to main the the rooms and ensure check in time is ontime, I’m not sure if it’s because of the impact of the storm Mellissa that had impacted Jamaica , they are still working to get back on business. Because our phone and tv wasn’t working and little to no effort was made to approach the issue. Limited options at the bar, cocktail wasn’t cocktailing "

"The food was good and fresh."

"Hotel Sago Palm exceeded our expectation. To be clear my family usually stays at 4/5 star all inclusive resorts, its something we budget for and look forward to. We decided to take a chance on Hotel Sago Palm after seeing a few photos on Expedia. We were not disappointed. Yes, this is a small hotel. Yes, it does not have its own entertainment staff. Yes it has no grounds as such - but we knew all of that going in so it didn't come as a surprise. We're accustomed to contemporary design along with modern furniture and fixtures. All boxes checked. Hotel Sago Palm appears to be recently built and it is clear the owners appreciate finer fixtures and decor. That's very important to us. So everything worked smoothly. Hot water, A/C, in-room safe, WiFi, 48" TV, lighting fixtures - all modern and tasteful. The room is laid out logically and comfortable enough for a couple or small family. King bed, night tables, reading lights, desk, refrigerator, mirrored closet (with bathrobe, 2 slippers, ironing board and iron) along with an enclosed patio with a table and 2 chairs. From our upper deck room the enclosed patio glass window opened at waist height onto the pool deck. If you're nimble enough you could climb out of the room onto the deck. If not, the view was pleasing enough. Everywhere was clean and well-kept. Good complimentary breakfast. Helpful staff. Hilarious bar tender. Limited parking. No gardens. No views, but a great choice for a clean, modern stay in the heart of Ochi."

"Property is beautiful but i did not enjoy my stay. Main pool was closed for half of my stay. Staff wasnt really friendly. Excellence club doesnt get you any perks; Everyone can access the “private” beach and pool. I booked the Excellence club suite with the swim-up pool, they dont bring drinks to the swim-up. After calling the service desk a few times I was finally told they dont offer that service and that I would have to leave my room to get a drink like everyone else. Getting a drink was hard anywhere in the resort. Room service always took longer than an hour. Gift shop prices are outrageous. Every restaurant has a dress code and its strictly enforced. I recommend Magna and Jerk Hut for lunch and dinner. "

"We enjoyed the pool area lot. Beach was cleaner than expected. Staff was polite at times and sometimes they did not care about you at the buffet and restaurant. Do not sign up for H10 promotion event, it is a scam to get you to sign up for their membership and will be a waste of your time. Do not go to the local shops at beachside, it felt unsafe with people doing drugs and smoking. Food was good most of the days with vegetarian options at the buffet. La Locanda was the best Italian restaurant, we ended up eating there twice. Thali was okay, the quantity of food was minimal, and the service was really bad. Would definitely recommend to other people. "

"The food was delicious the staff were very nice the atmosphere was great "

"This was a very fun family-friendly resort. The entertainment was top notch."

"I would not recommend this hotel to anyone. Traveled for my birthday and from the time we landed to the hotel there was nonstop bad service and misinformation. The staff in relations lounge went above and beyond to assist us despite the challenges. "

"Clean room, Great Staff, Awesome Top Beach View, and Air Conditioning cools very well."