Duclos Point Hotels

"I was very disappointed with my stay. When we went to strip the bed because I had lost a ring, we discovered a large, brownish stain on the sheets that looked like baby feces and the sheets clearly had not been changed before our arrival. This is unacceptable for any hotel, especially a Hyatt, and it caused me distress and concern for cleanliness. The front desk was not informed as my husband said what difference is it going to make as we were checking out anyways, but the situation and the fact that housekeeping had missed such an obvious stain seriously undermined my confidence in the room’s hygiene."

"It was a good place to stay overnight"

"The hotel staff have been amazing each time we have stayed. The breakfast was very nice, but not many gluten free options. The manager did visit us and said he would make note and adjust as soon as possible. "

"Breakfast was great. Staff was great. Room was clean"

"Unfortunately it was first day reopening and a lot of problems were not resolved. The ice maker was out of service. No Wifi so Tv didn’t work. No Robes, No Hot tub, lights out in the pool so we assumed unavailable too. The mini fridge and blow dryer didn’t work. Room was not the cleanest. Still shaving cream and stubble in sink from previous guest. restaurant’s staff and food was good, but very slow to come out of the kitchen. The only reason I booked there was for the beautiful spa. I scheduled a massage for my husband’s birthday gift and was so disappointed when the manager informed us our appointment was not going to happen because of car trouble. I informed the manager of my dissatisfaction before we left and she didn’t seem to care at all. It’s sad really there is so much potential for this beautiful historical property. Regretting booking at The Briars Resort, I really wish I had spent my time and money elsewhere."

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"Clean rooms checking was great have stayed their several times and haven't been disappointed."

"The building was old and had a musty smell. Beds were comfortable. "

"Clean. Flooring is like... loose? it's acceptable for the cheapest place in town. The parking lot (Canada in winter) was mostly plowed, with a truck that seems to be a permanent fixture, if I had a trailer I couldn't have even pulled in. Tiniest room I've ever stayed in, but since I was alone it was acceptable. Bathroom was excellent. Heating was either too hot or too cold, it was -12 the night I stayed, so maybe the small radiant heat on the outer wall was freaking out due to the extreme temp? Overall I'd say it was fine, checking in was actually the best experience with a simple code to open the door, I arrived late at night and didn't need to deal with anyone, just walked up and went in with my code. . Two hangers on the short wall, since it was winter I had a heavy coat to hang, so a multiple day stay would have been a pain with no place to put luggage other than the rack in the corner. So... not the nicest place ever, not the worst, overall good experience at a fair price for the area."