"Check in was annoying. We stopped in at 2:52 pm to check in and told no rooms available and check in wasn’t until 3 pm. I said -OK we will hang out for 10 minutes and come back. Came back at 3:03 and told no rooms available because they were sold out the night before. Didn’t make any sense and she was a bit snooty. Finally a room opened and we kind of got what we deserved. Could have all been avoided with some simple, honest communication. Management needs to work with their employees on that.
King room was spacious and we were out in an accessible room. Television was well off to the side of the bed in an awkward position to watch. There were no outlets on one side of the bed so couldn’t have phone plugged in near to you and no clock either. I’ve machine outside of room was very noisy cuz everyone’s getting ice.
Breakfast was excellent. Hot food choices changed daily with real scrambled eggs every day. Fresh fruit, bagels, waffle bar, juices etc. all kept fresh and clean. Pool and hot tub were very nice and clean. Could use a few more chairs at the pool but not you get a chair it’s super comfy.
Good location right by the Springdale bus line and several restaurants and a small market/liquor store a short walk across the parking lot. They did charge $20 a night to park which wasn’t disclosed when we made reservation. I just paid rather than trying to mention it to the short snooty front desk. A few overlooked matters keeps this from getting a 5. "