Shangri-La Residences and Apartments offers luxury near Dubai's City Walk. Enjoy The Spa, sun-kissed terrace, indoor/outdoor pools, and international cuisine all day. Convenient dry cleaning and laundry services enhance your relaxing stay.
Located in Dubai, Shangri-La Residences and Apartments is in the city center. City Walk and Dubai Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wild Wadi Water Park and Global Village. Burj Khalifa and Dubai World Trade Centre are two other places to visit that come recommended. Visit our Dubai travel guide
Sheikh Zayed Road, PO Box 75880, Dubai
What's nearby
City Walk
11 min walk - 0.9 km
Emaar Square
15 min walk - 1.3 km
Dubai Mall
17 min walk - 1.4 km
Dubai Aquarium & Underwater Zoo
19 min walk - 1.6 km
Burj Khalifa
20 min walk - 1.7 km
Getting around
Financial Centre Station
8 min walk
Dubai Intl. Airport (DXB)
21 min drive
Restaurants
Al Safadi
14 min walk
Shawerma Alfarooj
7 min walk
Starbucks
3 min walk
Zaatar W Zeit
5 min walk
Jones The Grocer
15 min walk
About this property
Shangri-La Residences and Apartments
Luxury hotel near City Walk
Located close to Burj Khalifa and Dubai Mall, Shangri-La Residences and Apartments provides an airport shuttle, a terrace, and a hair salon. Treat yourself to a body wrap, a deep-tissue massage, or a body scrub at The Spa at Shangri-La, the onsite spa. The on-site international cuisine café, Dunes Cafe, offers breakfast, lunch, dinner, and kids' meals. Enjoy the gym, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 3 bars.
Additional perks include:
An indoor pool and an outdoor pool, along with sun loungers
Free self parking and valet parking
Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
A front-desk safe, a computer station, and an elevator
Room features
All 428 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and minibars (stocked with some free items).
Extra conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AED 120 for adults and AED 120 for children
3 bars/lounges
A restaurant
Snack bar/deli
Restaurants on site
Dunes Cafe
Hoi An
Shang Palace
Things to do
Children's pool
Full-service spa
Gym
Hot tub
Indoor pool
Outdoor pool
Outdoor tennis court
Racquetball/squash
Sauna
Family friendly
Children's pool
In-room crib
In-room kitchenette
In-room microwave
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Business services
Business center
Computer station
Conference center
Outdoors
Pool loungers
Terrace
Full-service spa
Body scrubs
Body wraps
Deep-tissue massages
Facials
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs on site
More
At least 80% of food locally-sourced
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
No plastic water bottles
Reusable cups
Smoking not allowed
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
TV with premium satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Free bottled water
Free minibar (limited items)
Kitchenette
Microwave
Restaurant dining guides
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board on request
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AED 150 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: AED 20.00 per accommodation, per night
A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately AED 120 for adults and AED 120 for children
Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 1)
Rollaway bed fee: AED 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855
We should mention
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Property is also known as
Shangri-La Residences Apartments Dubai
Shangri-La Residences Apartments
Shangri-La Residences Dubai
Shangri Residences Apartments
Shangri-La Residences and Apartments Hotel
Shangri-La Residences and Apartments Dubai
Shangri-La Residences and Apartments Hotel Dubai
Frequently asked questions
Does Shangri-La Residences and Apartments have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
How much does it cost to stay at Shangri-La Residences and Apartments?
As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Residences and Apartments on Mar 14, 2026 start from P9,543, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shangri-La Residences and Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Shangri-La Residences and Apartments?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Shangri-La Residences and Apartments?
Check-out is at noon.
Does Shangri-La Residences and Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.
Where is Shangri-La Residences and Apartments located?
Located in Trade Center, this luxury hotel is within 2 mi (3 km) of City Walk, Dubai Mall, and Burj Khalifa. Dubai World Trade Centre and Dubai Creek are also within 6 mi (10 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 17 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Shangri-La Residences and Apartments Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Amazing stay and the staff were incredibly friendly and helpful. I would recommend the Shangri-La to any families traveling to Dubai. 5-star all round!
The location is amazing, easily accessible by metro to rest of Dubai. The staff from the doormen to the waiters to the chef exceptional team!! Would highly recommend and would definitely return!!
Mariam
Stayed 5 nights in Jun 2024
6/10 Okay
Jacqueline
May 2, 2025
Liked: Staff & service, amenities
Disliked: Cleanliness
We had a great experience with the staff but unfortunately the cleanliness at the residence wasn’t up to par for Shangri-La standards. I was quite disappointed that the room came with a smoke smell, despite it being advertised as non-smoking. The room itself wasn’t entirely clean. While it did have a comfortable bed, and lovely staff, I don’t know if I would recommend to others due to the high cost and only satisfactory conditions of the room.
Jacqueline
Stayed 1 night in Apr 2025
8/10 Good
Weiyou
Jan 3, 2025
Liked: Cleanliness, staff & service
The place is located in a convenient location. However, the property is showing its age. Our room was spacious, but it could use a good facelift. The staff members on the other hand are very friendly and helpful. The breakfast service at the lounge is also very good, although the seating space is quite limited. The gym facility and the pools are not of ideal size, especially the skypool on the 42nd floor was so tiny I would not even want to get into the water there.
So overall our experience at this hotel was mixed. Friendly staff and good (but not execellent) services, while the facility can be a lot better to match the brand.
The studio apartment condition doesn’t compare to the hotel which is well maintained. There was unpleasant smell from the beginning in the room and halls. Better to stay in the hotel rooms than apartments/ studios.
From an American standpoint and someone that is very meticulous. I sent 5 of my adult children to Dubia ages 22-25 and from the moment they arrived they were in complete awe of the property! I received numerous videos and pictures of the lobby as well as the apartment and it superseded all online photos. My children were raised with the finer things and this was definitely on point. I can’t wait to visit.
Old bathroom, no standing shower, sliding and dangerous bathtub to be used as a standing shower. After my complain, they switched me to another room but smaller than the executive apartment I had rented.
I expected a 5 star and it was a 3 star. The whole 20th floor and our room smelled like cigarettes with plug in purifiers in the halls. No sound proofing so woke up to the prayers outside on the loud speakers at 5:30am everyday. The washing machine cord was duck taped to the ground around around the toilet in the powder room.
The positives were the lobby was beautiful and concierge and check in staff was friendly, efficient and helpful.
Desde la llegada el recibimiento por parte del personal el restaurante riquísimo y variado, los choferes asignados excelente servicio, en especial Hanif, excelente trato y ayuda al huésped, las personas del restaurante súper atentos y amables, así como los chefs un riquísimo sabor en todo, la despedida por parte de Kunga, súper atenta agradable que te da seguridad y ganas de regresar, aún más de quedarse. Muy agradecidos por esta excelente experiencia, los recomendaremos ampliamente. Muchas gracias
My whole experience was absolutely amazing, staff were friendly and the hotel looked and appeared to be well kept clean. Management were well professional and i loved being part of the Christmas tree lighting ceremony. It made me feel more valued and part of the hotel family group.
raja
Stayed 6 nights in Dec 2021
10/10 Excellent
Shalini
Nov 18, 2021
Liked: Cleanliness, staff & service, room comfort
It was good but quality of the apartment need major renovation
Maravilhosa experiência! Hotel realmente 5 estrelas super bem localizado, funcionários muito atenciosos, quarto extremamente confortável e amplo! Nota 1000
We are thankful to hotel that they let us early check-in.
But the only benefit we got from Shangri-la is this.
Oh, yes! Almost forgot. Also, beautiful view of Burj Khalifa.
Have just stayed here for a week with my 2 boys aged 12 and 9 and also brought a second family too who have 3 boys aged 11, 9 and 6.
The service is exceptional. This is my second time at this hotel and I cannot fault it. The breakfast is fantastic and caters for everyone. Mohammed Farid the assistant manager was welcoming and ensured our rooms were perfect for what we needed. The newly refurbished suites are beautiful and rooms are spacious. The view of the Burj from the room and the pool is insta worthy. Really would highly recommend the hotel . Its clean, spacious and the location is spot on with shuttles that run regularly. There are fab restaurants in the hotel but if you want a quick bite to eat there are 24/7 eateries right outside the hotel. Will be back for my third visit next year and be bringing more families to have the experience we have had!