1/5 Terrible
Muhammed
5 Jul 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Photo gallery
Guest reviews
37 reviews
Guests rated this property 3.4/5 for cleanliness.
Popular amenities
Free WiFi
Air Conditioning
Restaurant
Gym
Bar
Laundry
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Map
37, Al Raffa, Bur Dubai, Dubai, Dubai, Dubai
Explore the area
Sheikh Saeed Al Maktoum House13 min walk
Grand Mosque13 min walk
Dubai Cruise Terminal4 min drive
Dubai (DXB-Dubai Intl.)19 min drive
Choose dates to view prices
Classic Double or Twin Room
Photos of Classic Double or Twin Room
Classic Double or Twin Room
More detailsRoom amenities
- Sleeps 3
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 King Bed or 1 Single Bed
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Electric kettle, limited room service and free bottled water
Sleep – LinenBathroom – Private bathroom, shower and rainfall showerhead
Practical – Desk and phone
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
About this area
Dubai
Smana Hotel Al Raffa is located in Dubai's Bur Dubai neighbourhood. Dubai Museum and Dubai Opera are cultural highlights, and some of the area's popular attractions include Dubai Aquarium & Underwater Zoo and KidZania. Check out an event or a game at Meydan Racecourse, and consider making time for Sharjah Aquarium, a top attraction not to be missed.
What's nearby
- Sheikh Saeed Al Maktoum House - 13 min walk
- Grand Mosque - 13 min walk
- The Dubai Heritage Village - 14 min walk
- Spice Souk - 20 min walk
- Dubai Cruise Terminal - 4 min drive
Getting around
- Al Ghubaiba Station - 8 min walk
- Dubai (DXB-Dubai Intl.) - 19 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
Parking and public transport
- No on-site parking available
Food and drink
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Fitness centre
Family friendly
- Dry cleaning service
- Laundry facilities
Conveniences
- Banquet hall
- Lift
- Lockers available
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
Languages spoken
- Arabic
- English
- Hindi
- Urdu
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Fan
- Heating
- Linens
Bathroom
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Shower
- Towels
Entertainment
- TV channels
- Flat-screen TV
Food and drink
- Electric kettle
- Free bottled water
More
- Desk
- Phone
See similar properties
Policies
Check-in
Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: AED 10 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Property is also known as
Smana Hotel Al Raffa Hotel
Smana Hotel Al Raffa Dubai
OYO 109 Smana Hotel Al Raffa
Smana Hotel Al Raffa Hotel Dubai
Frequently asked questions
3.4
3.4/5
Cleanliness
3.7/5
Staff & service
3.5/5
Amenities
3.5/5
Property conditions & facilities
5/5 Excellent
Kush
17 Jun 2020
Stayed 1 night in Jun 2020
4/5 Good
AHMED
13 Apr 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
1/5 Terrible
ferozali
Business traveler
15 Jan 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
5/5 Excellent
Vijith
13 Jul 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
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