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InterContinental Residence Suites Dubai Festival City by IHG

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Luxury
5.0 star property
8.8

Excellent

Serene sanctuary near Dubai Airport

Panoramic windows showcase Festival City views from the pristine indoor pool. Families enjoy child-friendly amenities, extensive breakfast buffet, and efficient housekeeping. After swimming, guests can dine at restaurant 17 Above, experiencing the property's peaceful atmosphere.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is P5,711
P7,332 total
includes taxes & fees
May 27 - May 28

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 115 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 726307

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does InterContinental Residence Suites Dubai Festival City by IHG have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at InterContinental Residence Suites Dubai Festival City by IHG?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at InterContinental Residence Suites Dubai Festival City by IHG on May 27, 2026 start from P5,711, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Residence Suites Dubai Festival City by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at InterContinental Residence Suites Dubai Festival City by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at InterContinental Residence Suites Dubai Festival City by IHG?

Check-out is at noon. Late check-out is available for a fee.

Where is InterContinental Residence Suites Dubai Festival City by IHG located?

This family-friendly Dubai hotel is located near the airport, 0.9 mi (1.5 km) from Dubai Festival City Mall, and within 9 mi (15 km) of Dubai Frame and Dubai Mall.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 131 out of 219 reviews
Rating 8 - Good. 60 out of 219 reviews
Rating 6 - Okay. 13 out of 219 reviews
Rating 4 - Poor. 7 out of 219 reviews
Rating 2 - Terrible. 8 out of 219 reviews

Reviews

Verified

10/10 Excellent

Licha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe staff very friendly near the mall 5 minutes walk
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe easy access staff very friendly you feel you are at home Thanks intercontinental you are very kind hope to see you very soon
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Priti

Liked: Cleanliness, amenities, property conditions & facilities
Great stay very restful, staff exceptionally helpful and very pleasant. Kudos to the hotel for excellent service management 🙏
Stayed 12 nights in Feb 2026
Verified

8/10 Good

Sara Dockter Mohammad

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel and its staff were excellent, with exceptional customer service and friendliness throughout our stay. However, the rooms could benefit from updating, as the furniture, flooring, and bathrooms feel dated and in need of a refresh.
Stayed 15 nights in Dec 2025
Verified

10/10 Excellent

Jaggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

Staff excellent / rooms comfortable
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Room was large and well appointed. Check in was available on our late arrival into DBX. Close to airport which is fantastic. We made use of the washing machine in the apartment. It is a short walk down to the Festival Mall, or you can use the transfer bus the hotel offers. The walk there is nice down past all the new coffee bars and eateries along the water front. Hotel staff very polite and helpful. We also made use of the indoor and out pool - there is a small children's pool indoors. Breakfast was good, although is very busy.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and the staff were very friendly
Stayed 3 nights in Aug 2024
Verified

2/10 Terrible

Rami

Disliked: Cleanliness, amenities, property conditions & facilities
This property was advertised and booked as 5-star residence apartments, but the reality was completely different. Upon check-in, it became immediately clear that the accommodation does not meet 5-star standards in any reasonable sense. The apartment quality, facilities, and overall experience were misrepresented in the listing. The condition, layout, and services fall far below what was advertised and what guests reasonably expect from a 5-star branded residence. This is a clear case of false or misleading advertising. Despite raising the issue promptly after check-in, management was uncooperative and refused to provide a refund or a suitable resolution. This left us stuck in accommodation that was not what we paid for. For a brand like InterContinental / IHG, this experience is extremely disappointing. Guests rely on brand reputation and accurate descriptions when booking. Unfortunately, this property does not deliver on either. I would not recommend staying here unless you are comfortable with misleading listings and poor handling of legitimate complaints.
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Rafat

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE TO STAY
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to airport
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good business stay close to shopping mall good breakfast
Stayed 18 nights in Jun 2022
Verified

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
GREAT BUSINESS HOTEL CLOSE TO MALL AND AIRPORT
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Abdulbasset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay with everything you can ask for. The staff was amazing and everything was accessible.
Stayed 9 nights in Aug 2022
Verified

8/10 Good

Nathanial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. Everything was great, but for some reason. At 11 PM, hot water would go off.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, shuttle to the mall

Was great, i checked in late, and Mr. Ahmed was very courteous and professional, he sped up the check in process as he knew i had a long trip.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness was very evident from the beginning to the end of my stay at the hotel.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

rawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service was amazing
Verified

10/10 Excellent

Aihab

Liked: Cleanliness, staff & service, property conditions & facilities
Very well positioned.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay with the kids the apartment has 2 bedrooms 2 bath kitchen living room dining room beautiful view was exceptional
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartment hotel

Good hotel for who are looking for apartments hotel, the service was good , room clean and quiet, not far from dubai airport only 10 driving, and close to Dubai festival mall 10 minutes walk .
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Deneene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at this hotel. Great customer service. They checked us in early as a huge courtesy!
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
My all times 1st family choice when visiting Dubai , Excellent location quite and peaceful, staff very welcoming and helpful, special thanks to Mr. Muhammad Hamad the Guest Experience Leader who arranged for my favorite option , this apartment hotel was and will be my top choice , keep it Up
Stayed 8 nights in Feb 2023
Verified

10/10 Excellent

Bibi

Liked: Cleanliness, staff & service, property conditions & facilities
Great