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Hotel Indigo Dubai Downtown by IHG

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Luxury
5.0 star property
9.6

Exceptional

Downtown Dubai urban sanctuary

Vibrant art collections adorn this boutique hotel, just a short stroll from Dubai Mall and Burj Khalifa. The rooftop pool terrace offers stunning Business Bay views with attentive service. Guests can savor Mediterranean cuisine at Open Sesame restaurant or unwind at the full-service spa.

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is P3,912
P5,128 total
includes taxes & fees
Jun 1 - Jun 2

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About this property

Hotel Indigo Dubai Downtown by IHG

  • Luxury boutique hotel near Dubai Mall
  • Burj Khalifa is located near Hotel Indigo Dubai Downtown by IHG, which provides a poolside bar, a terrace, and an art gallery on site. Indulge in a deep-tissue massage, a facial, and a manicure/pedicure at Wellbeing, the onsite spa. The on-site Mediterranean cuisine restaurant, Open Sesame, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
  • Additional perks include:
    • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), airport pick-up service (surcharge), and an electric car charging station
    • A gift shop, smoke-free premises, and meeting rooms
    • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
  • Room features
  • All 269 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
  • More amenities include:
    • Art supplies and free infant beds
    • Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
    • Rainfall showers, eco-friendly toiletries, and shower/tub combinations
    • Smart TVs with digital channels
    • Wardrobes/closets, mini fridges, and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AED 200 per pet (varies based on length of stay), plus a deposit of AED 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for AED 130.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 95 for adults and AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 3)
  • Pet deposit: AED 1000 per stay
  • Pet fee: AED 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 130.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 805527

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Does Hotel Indigo Dubai Downtown by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Indigo Dubai Downtown by IHG?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Dubai Downtown by IHG on Jun 1, 2026 start from P3,912, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo Dubai Downtown by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of AED 1000 per stay and a fee of AED 200 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Indigo Dubai Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo Dubai Downtown by IHG?

Check-out is at noon.

Does Hotel Indigo Dubai Downtown by IHG provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of AED 200 per vehicle applies.

Where is Hotel Indigo Dubai Downtown by IHG located?

Located in Downtown Dubai, this luxury hotel is within a 15-minute walk of Dubai Water Canal and Dubai Mall. Burj Khalifa and Dubai World Trade Centre are also within 3 mi (5 km). Dubai Trolley Station 1 Tram Station is 11 minutes by foot and Dubai Trolley Station 2 Tram Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 752 out of 922 reviews
Rating 8 - Good. 113 out of 922 reviews
Rating 6 - Okay. 32 out of 922 reviews
Rating 4 - Poor. 12 out of 922 reviews
Rating 2 - Terrible. 13 out of 922 reviews

Reviews

Verified

10/10 Excellent

Izabela

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel .
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
The location and how friendly all the staff were.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Safia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, location close to many attractions, and staff were friendly and helpful. Would definitely stay again!
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
Everything was excellent! Accommodation, staff, cleanliness.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great central location. Very impressed with the warmth and quality of the staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ignacio

Exselent the staff very caind
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

martin

Liked: Cleanliness, amenities, property conditions & facilities
Great location, food , amenities and staff were excellent.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, clean, and convenient. Mildly noisy from the construction, traffic congestion and excess car noises.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mashaal

Liked: Cleanliness, property conditions & facilities
Was a great experience. Quite comfortable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Eshan

Liked: Cleanliness, amenities, property conditions & facilities
For the price i would go to a proper 5 star. Location was good.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great experience at the Indigo hotel. They accommodated a nice room for us since it was my wifes bday and were super helpful in ansewering any questions. Overall hotel experience was great and its in a great location. I would absolutely stay there again!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , ideal location
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel, great location, amazing friendly staff and will definitely visit again
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Staff was incredibly nice and breakfast option was terrific
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with attention to detail for its decor and comfort. Great location, only 15-20 minute walk to the Dubai Mall and Burj Khalifa. I would definitely stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rajiv

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and service
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Would recommend to anybody, clean, amazing staff. Would definitely return
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

YING

Liked: Cleanliness, amenities, property conditions & facilities
My top choice every time I visit Bangkok. Trust the IHG brand. Great service, clean environment, excellent location to shopping, spa, BTS(train station)
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jaime E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wael at the front desk was extremely helpful. The staff at the dining room, pool restaurant and pool attendants were just marvelous. This hotel is three blocks away from the Dubai Mall - an extraordinary location. What a great experience … worth every penny!!!!
Hotel Indigo (from one of the pool benches)
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was great
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Loved all the services provided by the hotel
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always ready to help. The bathrooms in the rooms are up to date and clean—the room service options were delicious and quick.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Rhondy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel with such caring staff interested in your stay and do everything to make you feel welcome with a smile.
Stayed 4 nights in May 2025
Verified

8/10 Good

Steven Lee

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean, friendly staff but sleep quality is poor due to very loud road and building site next to the hotel - the site and road are just 24/7 so there’s no respite during the night. The give away is the earplugs on the bedside table! The hotel is great for the mall and downtown.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient location
Stayed 4 nights in Sep 2024