Close to Dubai Mall and Burj Khalifa, HiGuests - Mon reve provides amenities like a gym. Guests can connect to free in-room WiFi.
Reviews
7.07.0 out of 10
Good
Popular amenities
Pool
Kitchen
Washer
Parking included
Free WiFi
Air conditioning
Add dates for prices
About this property
HiGuests - Mon reve
Along with an outdoor pool, this smoke-free apartment building has a fitness center and free self parking. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washing machine and a dining area, and other amenities include free WiFi and a sitting area.
HiGuests - Mon reve offers 9 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated accommodations have separate sitting areas. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms.
Recreational amenities at the apartment include an outdoor pool and a fitness center.
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Limited onsite self parking (max 1 space per unit)
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Microwave
Oven
Stovetop
Toaster
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Toilet paper
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
Flat-screen TV
Laundry
Washing machine
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
Iron/ironing board
Location highlights
In the city center
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a valid passport or Emirates ID for all guests at check-in.
Access methods
Private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AED 50.0 per day
Smoking
Smoking is not permitted
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AED 1000 per accommodation, per stay
A tax is imposed by the city: AED 10.00 per accommodation, per night
A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: AED 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at HiGuests - Mon reve?
Check-out is at 11 AM.
Where is HiGuests - Mon reve located?
Located in Downtown Dubai, this apartment building is within a 10-minute walk of KidZania and Dubai Mall. Dubai Fountain and Dubai Aquarium & Underwater Zoo are also within 1 mi (2 km). Dubai Trolley Station 1 Tram Station is 6 minutes by foot and Dubai Trolley Station 2 Tram Station is 10 minutes.
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HiGuests - Mon reve Reviews
Reviews
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Liked: Cleanliness, property conditions & facilities, communication
Great location and staff!
Francisco Perdomo
Stayed 6 nights in Apr 2023
Verified
8/10 Good
Celine I
Jul 11, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the space provided and the cleanliness of the property
Celine I
Stayed 10 nights in Jun 2023
Verified
10/10 Excellent
Wander
Oct 3, 2021
Liked: Communication
Disliked: Cleanliness
Bem Localizado!
Localização excelente!
Mobilia Muito boa!
A equipe do Hi Guest nos tratou muito bem!
O único detalhe que não gostamos foi no quesito da limpeza. Todo o chão do apartamento e banheiro estava todo mau limpo. As roupas de cama estavam limpas apenas a capa por fora mas por dentro estava com mau cheiro e suja. Cama muito desconfortável! No check in fiz as reclamações e mesmo assim ainda tiveram coragem de nos cobrar a taxa de limpeza!
The walls in the room was not clean
The dustbin in the toilet and bathroom were open style and not hygienic
The curtain poles were broken and taped up
The TV had no channels or cable so no point having a TV if you can not watch anything
The response time to complaint was swift but actually resolving an issue was not swift
The Fire alarm in the block rung 5 times and we has no guidance on what to do OR if this was a real fire incident or a Fire drill
Verified traveler
Stayed 7 nights in Jun 2021
Verified
4/10 Poor
Mohammed
Feb 27, 2020
Liked: Cleanliness
Disliked: Staff & service
Needs improvement
Its a standard living apartment, lounge/dining area 2 bedrooms and 2 en-suites plus a separate w/c. Also a decent sized kitchen with the all the basic utensils and appliances. Condition and space wise the apartment ticked all the boxes. But I wasn't impressed with the service from the staff, as they don't have a front desk you can only communicate via WhatsApp. On the first day the water heater for both bathrooms was leaking so it was turned off and we had no hot water so were unable to take hot showers. I comunicated to the staff via WhatsApp but would get a reply back after a few hours. I had to resort to using the showers on the rooftop next to the swimming pool. 2 days before leaving the water heater was switched on and we was able to use the shower. It could have been fixed but was a big job and would take around 5 hours. I did request to be moved to another room but received no response. Service was poor from the staff but what do you expect for the price of stay and no front desk.
Location was OK, about 10mins walk to the Dubai Mall.
It was clean, super location, reliable WiFi only in the apartment not the building. WhatsApp communication with the supervisor. I will stay there again with my family!!!