Located close to Dubai Mall and Burj Khalifa, Creston Suites The Dubai Mall Residences provides a poolside bar, a terrace, and a shopping mall on site. Treat yourself to spa services, such as a body treatment, hydrotherapy, or reflexology. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a coffee shop/cafe and a playground.
Located in Downtown Dubai neighborhood, Creston Suites The Dubai Mall Residences is connected to a shopping center. Dubai Mall and BurJuman Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek. Burj Khalifa and Dubai World Trade Centre are two other places to visit that come recommended. Visit our Dubai travel guide
Along with 2 restaurants, this aparthotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Each apartment boasts an indoor private hot tub and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with satellite channels, and guests can also appreciate conveniences like a washing machine and a dining area. Housekeeping is available on request.
Creston Suites The Dubai Mall Residences offers 30 air-conditioned accommodations with indoor private hot tubs and espresso makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 40-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
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Limited onsite self parking (max 1 space per unit)
Family friendly
Childcare (surcharge)
Children stay free (see details)
Children's pool
Crib: AED 80 per day
Free children's club
Playground
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Espresso maker
Freezer
Full-sized refrigerator/freezer
Microwave
Oven
Paper towels
Stovetop
Toaster
Dining
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 150 for adults and AED 100 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Room service (24 hours)
Snack bar/deli
Bedrooms
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed: AED 150 per day
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Living spaces
Communal living room
Separate dining area
Separate sitting area
Entertainment
40-inch smart TV with satellite channels
TV in common areas
Outdoor areas
Balcony/patio
Outdoor furniture
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Washing machine
Work spaces
24-hour business center
Computer station
Laptop workspace
Meeting rooms
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
High-pile carpet in room
Stair-free path to entrance
Tile flooring in public areas
Tile flooring in room
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Electrical adapters
Free bottled water
Housekeeping (on request) (for a fee)
Iron/ironing board on request
Luggage storage
Meal delivery service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Location highlights
Connected to a shopping center
In an entertainment district
In the city center
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near an outlet shopping mall
Things to do
24-hour gym
Children's pool
Designer stores
Free children's club
Shopping mall
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
30 units
40 floors
Bed sheets changed on request
Built in 2009
Electric car charging station
Housekeeping (on request)
Individual decor
Individual furnishings
Soundproofing
Towels (changed on request)
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The check-in location differs from the property location; go to: [Kempinski Fashion Avenue Dubai Mall Hotel Building]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights, lock the doors, and return the keys
Before leaving, switch off/unplug all electrical appliances —except the air-conditioning and refrigerator.
Kindly hand the access card to one of our team members.
If anything is left behind, we’ll do our best to return it. Please note that shipping or handling costs will be charged to the guest.
We appreciate your cooperation and hope to welcome you back.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day
Cribs (infant beds) are available for AED 80.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AED 500 per accommodation, per stay
A tax is imposed by the city: AED 15.00 per accommodation, per night
Cleaning fee: AED 200 per accommodation, per stay (varies per unit)
A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately AED 150 for adults and AED 100 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping fee: AED 200 per day; may vary based on length of stay and unit size
Crib (infant bed) fee: AED 80.0 per day
Rollaway bed fee: AED 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1376098
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Creston Suites Aparthotel
Creston Suites The Dubai Mall Residences Dubai
Creston Suites at The Adress Dubai Mall Residences
Creston Suites The Dubai Mall Residences Aparthotel
Creston Suites The Dubai Mall Residences Aparthotel Dubai
Frequently asked questions
Does Creston Suites The Dubai Mall Residences have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Creston Suites The Dubai Mall Residences?
As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Creston Suites The Dubai Mall Residences on Mar 9, 2026 start from P3,224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Creston Suites The Dubai Mall Residences pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Creston Suites The Dubai Mall Residences?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Creston Suites The Dubai Mall Residences?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Creston Suites The Dubai Mall Residences located?
This family-friendly Dubai aparthotel is located in the entertainment district, within a 15-minute walk of Dubai Mall and Burj Khalifa. Dubai World Trade Centre and BurJuman Mall are also within 6 mi (10 km). Dubai Trolley Station 1 Tram Station is 14 minutes by foot and Burj Khalifa - Dubai Mall Station is 16 minutes.
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Reviews
Creston Suites The Dubai Mall Residences Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Amenities
7.4
Property conditions & facilities
Rating 10 - Excellent. 6 out of 10 reviews
10 - Excellent
6
Rating 8 - Good. 1 out of 10 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 10 reviews
6 - Okay
0
Rating 4 - Poor. 2 out of 10 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 10 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Shin
May 22, 2025
Liked: Cleanliness, room comfort, communication
Great room, location, and reception team.
This is in the amazing location near Dubai mall. Also, their reception team, Badra was great. Her response is timely and friendly with respects. I highly recommend this place.
Shin
Stayed 1 night in May 2025
10/10 Excellent
Ibrahim
Sep 16, 2025
Liked: Cleanliness, room comfort, communication
Good accommodation in excellent location
Recently my wife and I spent a couple of days in Dubai , UAE. We stayed at the Creston Suites Holiday Homes.
Location was very central, literally part of the Dubai Mall.
Standard of the accommodation was very good.
Amenities were more than adequate
Out contact person, Mahmoud was obliging and a real gentleman. He helped us with our luggage, explained everything thoroughly and helped us get a taxi
We enjoyed our stay immendly
Ibrahim
Stayed 3 nights in Sep 2025
8/10 Good
Tanya
Oct 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is in a great location and was generally clean and tidy. We were disappointed that the kitchen was poorly equipped, that is, no toaster, no frying pan, no spoons and very little other cutlery. When advised of this our property manager suggest we just purchase the missing stuff ourself.
Tanya
Stayed 3 nights in Oct 2025
10/10 Excellent
Ameer
Apr 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Exceptional 7-Night Stay!
I’ve been visiting Dubai regularly for work over the past five years, and I can confidently say that Creston Suites has been, by far, the best hosting experience I’ve had. From the moment I arrived, everything was seamless. The apartment was spotlessly clean, beautifully refurbished, and thoughtfully equipped with everything I needed for a comfortable 7-night stay.
The level of hospitality was outstanding — nothing was ever too much trouble. I was even offered extra fresh towels at no additional cost, which is a rare gesture compared to other places I’ve stayed.
It’s clear that the team at Creston Suites genuinely cares about their guests’ comfort and satisfaction. I’ll absolutely be returning on my next visit to Dubai. A heartfelt thank you once again for a fantastic stay!
Ameer
Stayed 7 nights in Apr 2025
2/10 Terrible
ABDULMUTALEB
Dec 22, 2025
Disliked: Cleanliness
The listing photos were misleading, as the actual condition of the property did not meet the expectations set online. The room was not perfectly clean upon arrival, and I even observed insects present. The sofa bed was broken, the hot water supply was very limited, and there was no room service or regular towel replacement. Additionally, I was asked to pay approximately USD 100 for cleaning services. Overall, the room appeared outdated and is in need of significant renovation.
Very difficult transportation, very very busy and crowded area- takes at least 15 minutes to leave the building by car. The apartment was not very clean, no housekeeping service, AC in one of the rooms was not working and they did not fix it or refund us.