Dubai Marina's luxury takes shape at Andaz by Hyatt – Palm Jumeirah Residences. Guests enjoy the private beach or book Thai massages at the spa. The property offers rooftop views and international cuisine across three restaurants, with a coffee shop nearby.
A beach bar, a poolside bar, and a grocery/convenience store are just a few of the amenities provided at Andaz Family Suites by Hyatt - Palm Jumeirah. This aparthotel is a great place to bask in the sun with a private beach, sun loungers, and beach volleyball. Treat yourself to a Swedish massage, a facial, or a manicure/pedicure at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
You'll also enjoy perks such as:
An outdoor pool and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
Free self parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
Express check-in, concierge services, and a living plant wall
Room features
All 116 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
Designer toiletries, bidets, and hair dryers
Flat-screen TVs with satellite channels
Separate dining areas, LED light bulbs, and kitchens
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Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
New Year's Eve (December 31) Gala Dinner per adult: AED 1750
A tax is imposed by the city: AED 20.00 per accommodation, per night
A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately AED 145 for adults and AED 73 for children
Airport shuttle fee: AED 550 per vehicle (roundtrip, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 1336625
We should mention
Pool access available from 8:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Does Andaz Family Suites by Hyatt - Palm Jumeirah have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM–8:00 PM.
How much does it cost to stay at Andaz Family Suites by Hyatt - Palm Jumeirah?
As of May 23, 2026, prices found for a 1-night stay for 2 adults at Andaz Family Suites by Hyatt - Palm Jumeirah on May 31, 2026 start from P5,617, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Andaz Family Suites by Hyatt - Palm Jumeirah pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Andaz Family Suites by Hyatt - Palm Jumeirah?
Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at Andaz Family Suites by Hyatt - Palm Jumeirah?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Andaz Family Suites by Hyatt - Palm Jumeirah provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AED 550 per vehicle applies.
Where is Andaz Family Suites by Hyatt - Palm Jumeirah located?
Nestled on the beach, this Palm Jumeirah aparthotel is within a 15-minute walk of Palm Jumeirah Mall, Palm West Beach, and The View at The Palm. Al Sufouh Beach and The Pointe are also within 3 mi (5 km). Nakheel Mall Station is 5 minutes by foot and Al Ittihad Park Station is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
7.4
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 27 out of 35 reviews
10 - Excellent
27
Rating 8 - Good. 3 out of 35 reviews
8 - Good
3
Rating 6 - Okay. 3 out of 35 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 35 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 35 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Pauls
Oct 29, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing location and Family apartments
Pauls
Stayed 7 nights in Oct 2025
Verified
10/10 Excellent
Fred
Jan 10, 2026
Liked: Cleanliness, property conditions & facilities, communication
Staff were excellent
Rooms cleaned & fridge replenished each day with water & juice choice
Fred
Stayed 11 nights in Dec 2025
Verified
10/10 Excellent
Wallace Ewane
Oct 1, 2025
Liked: Amenities
Clean and amazing staff
Wallace Ewane
Stayed 5 nights in Sep 2025
Verified
10/10 Excellent
Janette
Dec 4, 2025
Liked: Cleanliness, amenities, communication
Staff friendly
Janette
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Robert
Jan 24, 2026
Liked: Cleanliness, amenities, communication
This was an amazing hotel experience. Staff was really kind. The even upgraded me to a large suit for a small error and it wasn’t birthday so it was really great to see they not only took care of us but also left a birthday dessert cake on the day of in my suit when we came in to see. Great location to all the night light right off the palm. Huge hotel area with a beach and a night club and restaurant outside by the beach. Everything was perfect with this place
This hotel was beautiful, pool and beech amazing, everywhere was so clean and staff really friendly. Would definitely stay here agsin
Donna
Stayed 4 nights in Apr 2026
Verified
10/10 Excellent
Yamina
Jan 7, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
amazing hotel
Yamina
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Matthew
Jan 23, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for families
Matthew
Stayed 5 nights in Jan 2026
Verified
10/10 Excellent
Karen
Nov 15, 2025
Liked: Cleanliness, property conditions & facilities, communication
Walkable to other areas on the Palm
Karen
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Sita
Jun 25, 2022
Liked: Cleanliness, room comfort, communication
Short stay, great stay
From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Sita
Stayed 4 nights in Jun 2022
Verified
10/10 Excellent
Jason
Feb 17, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Jason
Stayed 5 nights in Feb 2023
Verified
8/10 Good
Reza
Jan 5, 2024
Liked: Cleanliness, property conditions & facilities, communication
Washing machine in unit was acting up and no one could help us fix it.
Reza
Stayed 2 nights in Dec 2023
Verified
10/10 Excellent
Tommy
Feb 6, 2026
Liked: Cleanliness, amenities, communication
Mycket bra service och ett modernt, fräscht hotell. Andaz Hotel Palm Jumeirah Dubai har en trevlig atmosfär, bra faciliteter och personal som verkligen gör sitt bästa för att man ska trivas.
Tommy
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
TNANI
Dec 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nous avons été upgradés avec un très bel appartement ! Qualité de services excellente !
TNANI
Stayed 5 nights in Nov 2025
Verified
10/10 Excellent
Hovsep Martin
Oct 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Espectacular hotel en Dubai. Super moderno y lujoso
Hovsep Martin
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Marion
Aug 26, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent on a profité. Seul bemol c’est qu’il n’y a pas de miniclub sinon c’etait parfait nous reviendrons
Marion
Stayed 19 nights in Aug 2025
Verified
8/10 Good
Christian M
Mar 26, 2025
Liked: Cleanliness, room comfort, communication
Una buena opcion
Staff muy amable, hotel bien ubicado y con playa
Christian M
Stayed 2 nights in Mar 2025
Verified
8/10 Good
Katherine
Oct 8, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked that there was an adult pool and the spa was amazing.
Katherine
Stayed 7 nights in Sep 2021
Verified
10/10 Excellent
Charmaine Kayne
Jul 19, 2021
Liked: Cleanliness, room comfort, communication
Awesome! We definitely had fun!
Charmaine Kayne
Stayed 1 night in Jul 2021
Verified
10/10 Excellent
Randa
Jun 6, 2021
Liked: Cleanliness, room comfort, communication
Comfort and luxury
Loved our stay. Enjoyed the adults pool and the pool on the beach
Randa
Stayed 1 night in Jun 2021
Verified
4/10 Poor
Verified traveler
Jan 25, 2021
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Verified traveler
Stayed 11 nights in Jan 2021
Verified
10/10 Excellent
M
Sep 19, 2020
Liked: Cleanliness, room comfort, communication
Great 5 nights at a fantastic hotel
Stayed here for 5 days on business and I thought the hotel was fantastic!
The staff were so helpful and attentive at all times.
I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area.
The pool is shared with Tiara residences and has stag on hand at all times.
Can’t recommend this hotel enough!
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Verified traveler
Stayed 7 nights in Mar 2020
Verified
6/10 Okay
Verified traveler
Jan 16, 2020
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.