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"Always lovely stay "

"Great hotel as always "

"Clean room and friendly staff."

"Always wanted to stay here. It was very disappointing to see that despite the extreme costs of venue, which spa access is extra and not included in the room price, the staff were very disorganised and lacking in care. The bed was small and hard. Nicely decorated but it fell short of what a hotel spa should be and not what i expected at all. Buxton also used to be a very beautiful town. Now most are gathered around a wetherspoons boasting about how they define being a regular. Great stuff! Not the historic and beautiful location it once was. I thought this hotel would bring it to life but it is actually just the same dressed fancy! This is why we stay in Europe. You pay for what you get and more. Britain is a rip off."

"A ‘traditional’ hotel well located in centre of Buxton. We stayed in a four-poster room which was a good size and comfortable, however the ceiling is in need of some renovation. "

"Property is obviously the grandest in Buxton and a great looking building and ideally placed in the centre of town. Shared areas in the hotel are fine, but the bedroom was an all too common story of ageing English hotels, with a cheap attempt at a refresh but ultimately poorly maintained and not really living up to the expectations of the price and the rest of the hotel surroundings. Some staff helpful but only the 4th member was actually able to find an extra pillow after the previous 3 saying there were none available."

"Access to this property is a challenge due to its city centre location and made worse by roadworks outside. Nearby parking also any issue. Newly refurbished rooms very badly laid out with small bathroom and WC positioned behind door with poor access. Large room with very small combined wardrobe/tea tray/ drawers etc. full length mirror with no table or shelf close by. "

"Room was clean and bed very comfortable. Staff were friendly. Breakfast had good choices. Central location, easy to find from the station and right next to venue I was going to. "

"The room was really noisy considering that the windows were shut and double glazed. The car park wasn’t easy to find and was further away than expected. The cold water could not be sourced from the bathroom sink as water was alway warm or hot despite running the tap in all positions. The shower head wouldn’t lock in place and had to hold the head whilst washing. The breakfast was plentiful but some items were lukewarm and the bacon was over cooked. "