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Hôtel Bano Palace

3.0 star property
Comfortable hotel with free valet parking and free airport shuttle

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hôtel Bano Palace

Outdoor pool, pool umbrellas
Exterior
Living area
African cuisine
Lobby sitting area
Reviews
7.2

Good

Popular amenities

  • Free airport shuttleFree airport shuttleFree airport shuttle
  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
Rue Drouot Face Lycée d'Akwa, Douala, 12449
  • Popular LocationEko Market11 min walk
  • Popular LocationPort of Douala6 min drive
  • Popular LocationDouala Grand Mall6 min drive
  • AirportDouala (DLA-Douala Intl.)17 min drive

Most relevant reviews

ExperimentalCarousel

16/10 Good

I liked
Ousmanou Oumarou
Mar 2, 2024
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Room options

View all photos for Twin Room

Premium bedding, minibar, in-room safe, desk

Twin Room

Highlights

Lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Living area

Junior Suite

Highlights

Lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite

Private kitchen

Senior Suite

Highlights

Lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area
Saffana Hôtel
Breakfast included
Free airport shuttle
Pet friendly
Free WiFi
7.8 out of 10, Good, (43)
The price is P1,848
P2,394 total
includes taxes & fees
May 19 - May 20
Saffana Hôtel

About the neighborhood

Douala

Located in Douala, Hôtel Bano Palace is in the city center and near the airport. Travelers who have shopping on the agenda can visit Eko Market and Douala Grand Mall, while those looking for another kind of activity may want to check out Port of Douala. Looking to enjoy an event or a game while in town? See what's happening at Stade de la Reunification or Japoma Sports Complex.
Visit our Douala travel guideOpens in a new window

What's nearby

  • Eko Market - 11 min walk
  • Cathedral of Saints Peter and Paul - 20 min walk
  • Stade de la Reunification - 4 min drive
  • Port of Douala - 6 min drive
  • Douala Grand Mall - 6 min drive

Getting around

  • Douala (DLA-Douala Intl.) - 17 min drive

Restaurants

  • Mediterranee - 12 min walk
  • Saga africa - 11 min walk
  • Njik'sons - 7 min walk
  • Restaurant Table d'OR - 11 min walk
  • La Fourchette - 7 min walk

About this property

Hôtel Bano Palace

Hotel in the business district
A free roundtrip airport shuttle, a poolside bar, and a terrace are just a few of the amenities provided at Hôtel Bano Palace. Treat yourself to a sports massage or other spa services. The on-site restaurant, Motchom, features African cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with pool umbrellas
  • Free self parking and valet parking
  • A shopping center shuttle, express check-in, and an elevator
  • Wedding services, smoke-free premises, and a 24-hour front desk
Room features
All 80 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Lanais, daily housekeeping, and desks

Languages

Afrikaans, Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Motchom

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool umbrellas
  • Terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

Outdoor space

  • Lanai

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of XAF 10000 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: XAF 3000.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: XAF 10000 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Parking height restrictions apply

Property is also known as

Bano Palace
Bano Palace Douala
Hôtel Bano Palace Hotel
Hôtel Bano Palace Douala
Hôtel Bano Palace Douala
Hôtel Bano Palace
Hôtel Bano Palace Hotel Douala

Frequently asked questions

Does Hôtel Bano Palace have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hôtel Bano Palace?

As of May 17, 2024, prices found for a 1-night stay for 2 adults at Hôtel Bano Palace on May 27, 2024 start from P 3,457.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Bano Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of XAF 10000 per pet, per day.

How much is parking at Hôtel Bano Palace?

Self parking and valet parking are free at this property.

What time is check-in at Hôtel Bano Palace?

Check-in begins at 2:00 PM.

What time is check-out at Hôtel Bano Palace?

Check-out is at noon.

Does Hôtel Bano Palace provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Hôtel Bano Palace located?

Located in the heart of Douala, this hotel is within 1 mi (2 km) of Eko Market, La Nouvelle Liberte, and Cathedral of Saints Peter and Paul. Espace Doual'art and Stade de la Reunification are also within 2 mi (3 km).

Hôtel Bano Palace Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 18 reviews" "
Rating 8 - Good. 10 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ousmanou Oumarou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked
Stayed 10 nights in Feb 2024

8/10 Good

Philippe M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it to anyone willing to stay in the main city for some days.
Stayed 1 night in Feb 2024

8/10 Good

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
My stay was very good. The most impressive part of my stay was just how professional and helpful the staff was. They went out of their way to accommodate any of my requests.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
It is a strictly average hotel.It is old,smells bad and service is rather poor. Breakfast is very poor.
Stayed 3 nights in Apr 2019

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The standard rooms are small but adequate for a short stay

10/10 Excellent

Steve, Utah - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel met and exceeded our needs. Good choice.
We visited Cameroon for 2 weeks. We stayed at this hotel the last 2 days of the trip and were very pleased. Many other hotels we used were really poor. The Hôtel Bano Palace was a pleasure and the shuttle to the airport was great. The pool was clean and nice, a cocktail by the pool made for a nice evening. Thumbs up by our family.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
restaurant had great options in menu. we found traveling around Cameroon all restaurants basically served the same items but hotel restaurant was a little more "international". bar was good as well, friendly staff, a little smoky. great services offered (money exchange, calling cards, bank machine etc) clean, quiet, accommodating staff. hotel pick up available. since my friend arrived before i did they even offered for her to come along to pick me up when my plane landed. surrounding areas are a little run down but close to main areas in Douala.

2/10 Terrible

Alain, Port au prince

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment
My disappointment started from the airport. The shuttle was not there though I wrote to the hotel to request one. I took a taxi that I paid close to 200 dollars! double the price of the hotel. The taxi driver told me that fuel price has gone up and that the hotel was far. I remember reading that the hotel was 10 min from the hotel. The driver said that was not true. Any way I paid. When I arrived at the hotel, I was told that the driver was at the airport waiting for me at the parking lot. How on earth would I know that that where he was supposed to wait for me! Any way I requested a wake up at 3.00 since I had my flight the following day at 5.00. no one woke me up, thanks go I did myself at around 3.10. the confirmation mail I received was saying that my note was paid with my credit card and that I did not need to pay again. At the hotel I was told that they never received any thing. I paid again. I still need to check whether my credit card was debited. After all, this was one of my bad experience since I have touring the world on official business.

2/10 Terrible

Verified traveler

Disliked: Staff & service
Nice hotel but location bad and staff need improve
Nice new hotel with good rooms but location is bad and staff at reception not interested in guests or their problems, free wifi is zero wifi since it doesn't work, restaurant took 1 1/2 hours to serve WRONG meal. DO NOT RECOMMEND