Dorchester Hotels

"The shower did NOT have a working body wash hair conditioner"

"Property is extremely needing a major facelift. The property and everything in it is worn out. My guest room smelled of wet puppy and stagnant air. AC unit in wall was filled with dirt and mildew. Refused to turn it on. Stayed there due to cost savings. I'll stay in Edwardsville next time and deal with extra driving. The location has to be renovated or they will be able to sell rooms by the hour. Their HQ leaders would never allow their family members to stay at this location. Guests deserve better. "

"The room wasn't the cleanest. The breakfast was ok. The staff were helpful and pleasant. The little shampoo bottle in our room was half gone when we arrived. The pool was closed. The hotel is right next to the train tracks."

"Ok as a stopover. Limited continental breakfast."

" Clean room | Staff | Breakfast | Air conditioning"

"Breakfast was good. Staff very friendly. Toilet was loose. Reported it friday AM. Monday AM when we left……still nothing. Could have been a hazard. The hottub/spa inoperable. Never fixed. There’s NO maintenance workers?? Inexcusable. And there’s a Holiday Inn Express right across the street. "

"The room is always clean and the staff always friendly. "

"Food was fine, though coffee was lukewarm. It was good to see how clean the dining area is kept. Kudos to the dining room team!"

"Check-in staff was excellent, accommodated my special request with courtesy and professionalism. We will be traveling to area for business over the next few months and will stay here for sure "