Don Sak Hotels

"The room was tired and dated (photo of evidence available) no hotwater and shower not working. Coffee and sugar available but no milk or powder. 8 tv channels all fuzzy picture of Thailand adverts. Aircon unit uncontrollable and easily 35 plus years old."

"We recently spent a few unforgettable days at Conrad Koh Samui in a stunning two-bedroom villa, and the experience exceeded every expectation. From the moment we arrived, we were absolutely blown away by the warmth, professionalism, and genuine care shown by the staff. The villa itself was exceptional — spacious, beautifully designed, and with breathtaking views that are simply hard to describe. Waking up each morning overlooking the ocean was something truly special. The food throughout our stay was incredible, with every meal beautifully presented and consistently delicious. It really added to the luxury experience. A very special thank you to Bill from the service team, who went above and beyond to help curate and manage our experiences, ensuring everything ran seamlessly. His attention to detail, kindness, and dedication made a huge difference to our stay. Thanks to Bill, we enjoyed unforgettable moments including a fantastic longboat excursion to Pig Island and smooth, stress-free transfers throughout our trip. This was a truly memorable family holiday, and we cannot wait to return. Highly recommend Conrad Koh Samui to anyone looking for world-class service, incredible food, and one of the best views in Thailand."

"Wasn't as nice as the picture portrayed it to be. Probably look elsewhere on my next visit."

"Good location if you want to be away from crowds & party scene. It is a drive 30-40 minutes to get to more restaurants and action. We loved our stay there. We met the executive chef Nui and she made us a custom dinner focused on shell fish forward. Incredible. All the food on their regular menu was as equally delightful. Highly recommend this resort."

"Very nice property and friendly staff"

"No window small bed."

"Perfect place to relax. The room by the pool had a huge terrace, the bed was comfy, and the bathroom was big and clean. Nice sunbeds by the beach and pool. The staff was lovely. "

"Room was beautiful and spacious. Loved the bathroom, the rainshower was great, double sinks made getting around an ease. The lighted mirror was helpful. Great amentities, the twice a day cleaning ensured you never needed anything The view was absolutely amazing. The pillows and bed were incredibly comfortable. Staff were very accommodating. "

"Very clean room and amenities. Buffet breakfast caters more to Thai and Asian customers. Coffee was instant and absolutely horrible. If you are not a tea drinker, you are now."