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"The villa we stayed in was a bit dated - the kitchen appliances were rather old and there were no outlets for phone chargers on the nightstand between the 2 beds. The shower curtain was too low and some insects were crawling around the bathroom floor. The worst part were the floors which were not clean plus the fact that you had to take your trash with you when leaving or pay an extra $100! However the beds were clean and comfortable; the AC system worked well; the water was hot; and the villa was spacious and quiet. A rating of 3.5 to 4.0 out of 5. "

"Room was very cold. No ability to turn down the AC. No extra blanket. Called front desk a little after 8 pm. Wanted the AC turned down and a blanket. Got recording telling me after 7 pm no one was available and they looked forward to speaking with me in the morning. No number offered to contact someone. We got beach towels from car to use as blankets, wore sweatshirts and jackets to bed. Froze all night. Told the front desk about our uncomfortable night and inability to contact hotel staff. The response was that I should have called the emergency number on the rules and regulations sheet posted on the back of the door. We did not see that and might not have considered need for a blanket an emergency. Would have been helpful if the front desk recording mentioned the emergency number in its message, and invited a call to it for comfort issues. Easy fix with better communication or care. No hairdryer in room. Lampshade not secured to bedside lamp and kept falling off. Shower was nice. That was about it. Ugghhh "

"Everything was great. Just dated amenities. "