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Hotel Büyük Kervansaray

Travelers find poolside serenity and rejuvenating spa treatments at this Sur retreat where stress melts away and inner calm takes center stage

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Hotel Büyük Kervansaray in Sur provides a peaceful getaway with its rejuvenating spa and complimentary breakfast buffet. Guests can relax in the sauna or lounge by the seasonal outdoor pool, complete with cabanas and sun loungers for ultimate comfort.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 12:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to August 31

Frequently asked questions

Does Hotel Büyük Kervansaray have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Büyük Kervansaray pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Büyük Kervansaray?

Check-in start time: 12:30 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Büyük Kervansaray?

Check-out is at 12:30 PM.

Where is Hotel Büyük Kervansaray located?

Located in Sur, this spa hotel is steps from Suluklu Hani, Nur Burcu, and Seyhan Mutahhar Mosque. Ziya Gokalp House Museum and Mar Petyun Catholic Church are just steps away. Diyarbakir Station is 26 minutes by foot.

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Reviews

Reviews

2.0

2.0

Cleanliness

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Tugce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diyarbakır Kervansaray otel

Hayatımda gördüğüm en kötü karşılama. İlgi sıfır. Özellikte bu türlü uygulamalardan rezervasyon yaptıranlara karşı ayrı bir tavır var. Odalar da ki eşyalar çok eski ve dökülüyor. Klima var ama kendine hayrı yok çalışmıyor. Buz gibi odalar. Odada buzdolabı var fakat fişe taktığınız an sesten odada duramıyorsunuz. Banyo acayip küçük olduğunuz yerde dönemiyorsunuz. Kahvaltı deseniz zaten vasat. Yara bandı rica etmeme rağmen yok dediler. Taksi istedim aşağıda taksi var gidebilirsiniz numarası bizde yok dediler. Böyle güzel yapıdaki saçma muamele. İki günlük ödeme yapmama rağmen sadece bir gün kalmaya dayanabildim. Hakkımı helal etmiyorum.
Stayed 2 nights in Mar 2024