"Check-in staff were fabulous, but this place is absolutely disgusting. My husband and I travel frequently and have stayed in 2-star to 5-star places; we have never left a hotel before, but we fled this one within an hour. There is a difference between dated and filthy.
The "deluxe" room was gross and musty. There were dirt and crumbs in the entryway, a dirty bathroom with rusted fixtures, burn holes in the carpet, and a kitchenette smelling of old grease.
The pool area (in a separate building requiring an intercom entry) looked nasty and the water was filthy. The hot tub is permanently covered with wood, and the sauna is padlocked shut with a rusty lock.
We went back to regroup and tried to call the desk to ask about a jetted-tub room, but the room phone didn't even have a dial tone. I used my cell, but no other rooms with a jetted tub were available.
We checked out immediately. Because we booked via Hotels.com, the front desk couldn't refund us. Hotels.com later contacted the manager, who flat-out refused a refund. Management and ownership should be ashamed. I don't know how they get away with charging $200+ under the Ramada name.
We moved to the Naturally Pacific Resort for the same price and it was an immaculate, 5-star contrast. Highly recommend them instead.
Do not stay at the Ramada Campbell River. Believe the negative reviews. This is honestly the worst accommodation we have ever seen."
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