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"Very good location. Ideal for the train station and walking into Florence. Very nice dinning area and breakfast selection. Can get a little crowded outside the hotel with people waiting for trams/buses. But that’s no fault of the hotel. "

"Restaurant in the lobby was convenient, although, there are so many restaurant options just nearby. Location of this hotel was amazing - its near the duomo, the ponte vecchio, and the train station. Staff was friendly, although, there was a wait at check out. We stayed in an inferno room which was quite large with a skylight, but had no blackout curtains for the skylight, but it was fine for us. Room smelled a little like plumbing which was offputting but bearable for a two night stay."

"Very comfortable feels like home!!!"

"Amazing hotel. A little outside city center but worth it for the amenities. "

"Beautiful hotel, in a great location with amazing staff. Would highly recommend."

"Outstanding service. Walkable for exploring major attractions. Very comfortable beds and rooms and good sound proofing. Great lobby bar and rooftop terracr bar"

"This hotel is in a central location and close to shopping, restaurants, and train station. The rooms were modern and clean. Great customer service! "

"Very kind and helpful front desk Restaurant rooftop is amazing "

"Absolutely beautiful hotel with top-notch service and attention to detail. From the moment we arrived, everything felt seamless and luxurious. The room was spacious, spotless, and so comfortable we wished we could stay longer. The staff went above and beyond—surprising each of my kids with a stuffed animal and even keeping the restaurant open a little later so they could have dinner after a long day. Every team member we met was warm, thoughtful, and made us feel like valued guests. We’ll definitely be back—and next time for more than just a short stay!"