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"Arrived and greeted by the most incredibly kind staff. They really couldnt have given us any more to make us feel welcome. Want to give a huge thanks to Robin on reception. My husband has a neck injury and the staff even offered to get pain medications from the local Pharmacist for us. The food in 1881 resturant within the grand hotel was delicious and served by Felix. What a kind gentleman he was also. Even making my young boy happy by giving him free mocktails! Both inside and outsoor pools area great addition to our stay, the breakfast is tasty and always left each morning with full bellies. We will definitely be coming back. We were so sad to leave today. Thank you all for a wonderful stay "

"Great location in Exeter. Very friendly and yet very professional staff. Good breakfast. Good value for money."

"Great hotel with excellent staff. Rooms good and beds are very comfortable, could do with a fridge in the the rooms tho. Plenty of parking spaces and a short walk to town."

"Food at Pulse perfectly acceptable. Beds firm but comfortable. "

" No problem "

"Green credentials and welcome for my dog"

"Great hotel with amazing roof top bar"

"Visited for a short holiday and to visit family. Staff very friendly and welcoming. Room was fine. We usually stayed in premier inn at Exmouth and tried this hotel for a change. Not much difference except we had a balcony, staff were nicer and more helpful and was cheaper to stay and park. Would definitely stay again. The hotel is pet friendly so there were some people staying with their dogs. We didn’t mind."

"Short and sweet: you get what you pay for. Windows wouldn’t open had to put a wedge in so it would, curtains stained with unknown substance. Pillowes we had on our bed was sofa cushions. Bathroom tiles was coming up. My daughters window by her bed would have been easy for anyone to open from outside luckily was was on 3rd floor. "