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"Great last minute stay, loved the smokers room, lifts still super slow and small, beds are uncomfortable and linen was itchy. Didn't like that I couldn't adjust shower head as it was in the roof. No air conditioning."

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"Such a good location, very close to trams and train station. The pool is also decent. Would definitely stay here again."

"Great Breakfast, Good sized room"

"The hotel was very pleasant. Check-in was smooth and the room was clean and spacious. However, upon check-in, the television was on with the Langham introduction addressing me as Mr. despite my booking being for a female guest. This was an unacceptable oversight. I lodged a complaint after the second night and the issue was rectified. Apart from the hotel, the pool was underwhelming and was also very crowded. The highlight was the room and the attractive entrance decorated for Easter."

"Breakfast banquet was lovely. Plenty of variety. Fresh and pleasant surrounds. Staff were helpful and informative. Bathroom products excellent. A welcome card and treat was in our room as we were celebrating a very special occasion. "

"All over happy with the service "

"Emma and front office staff were so nice . We enjoyed our stay at Novotel with kids . "

"All ok"