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"Staff, decor, breakfast, location."

"Very nice hotel. However, the check - in experience should have been better. One person managing check - in as well as serving food and beverages! "

"Lovely new property. Very clean and modern. Front desk was very friendly and helpful. Complimentary coffee and water was a nice touch. Beds were very comfortable and shower was great. Super place for visiting Merida. Close to all the sites and grocery stores. "

"Pleasant room with good decoration. Window to internal area so air-con required at night, hence average eco/friendly score."

"Ok "

"It was a comfortable stash, however for being a new hotel, they could’ve had outlets next to the bed (on night stand) with USBC and USB connectors. Small fridge light is too bright at night time. WiFi info should be in the room or handed over after signing in. Calling the front desk, I was told to dial 100, after I asked. I called by dialing zero, which did not work. This could’ve been avoided if there were instructions in the room "

"The villa is old and quirky with huge bedrooms. Walkable to bars and restaurants. Lovely big garden and pool. Breakfast was good and plenty. Loved the shared kitchen to cook your meals."

"The lady on the reception when I checked in was very helpful and welcoming. She spoke English which helped due to my Spanish not being the best. Even though they don’t do breakfast there (hot drinks and vending machines only) I was informed of a place that opens from 7am where I could get breakfast and it’s on the same street. Building look new inside and out."