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"Rustic log cabin in a scenic location. We stopped for one night en route to our destination and it was fine for our needs for that night."

"After seeing this property advertised on Hotels.com and Expedia, I was excited to book due to the scenic setting, pool, and dam views. On arrival I was welcomed by a friendly staff member, Lolly. There was brief confusion regarding payment despite having prepaid via Hotels.com, but this was resolved. I was then informed that the pool was out of order and drained after the festive period. Swimming in the adjacent dam was also not permitted. As these features influenced my booking, this was disappointing. The room broadly matched the online description but was in need of maintenance. There were visible areas of peeling paint and damp in both the bedroom and bathroom. While not critical for a short stay, this would likely impact longer visits. Despite low occupancy, my room overlooked staff accommodation rather than the scenic views advertised online. I chose to dine at the on-site restaurant. Wood-fired pizzas, prominently advertised at reception, were unavailable. The menu was limited and several items were not available. I ordered a T-bone steak, which was neither a T-bone nor edible due to the toughness of the meat. Another table experienced the same issue. To their credit, the meal was removed from my bill without hesitation. Drink options were also limited, with no spirits available despite being listed. The venue itself is lovely and has strong potential. With better maintenance, clearer communication on facilities, and a more consistent restaurant offering."

"Location view and security aspect were outstanding. New rooms, were very clean and well organised: some lights (eg bathroom) did not work properly however, and no shelf/table space provided. Staff courteous and helpful, although some explanations needed to be extracted. Food variety and quality very good; but menu was illegible being tiny font light orange text on shiny white paper. Checkin required by guest using app was very tedious, esp on our arrival tired after a long day on the road."

"We had a great stay at Moorcroft for two nights. Couple of tips: 1) Exit at Howick off N3 as the roads are paved, 2) Bring rain gear as it rained quite a bit when we were there, 3) Aim to arrive before sunset as it gets quite dark on the roads, 4) The kitchen closes at 8:30 p.m. and there aren’t too many options nearby. The check-in process was fast and we were shown to our room with a very welcoming ambiance, a large bathroom, and a small outdoor terrace. WiFi was strong. The bathroom could use a bit of modernization by having a larger sink and more shelves. Dinner at the restaurant was great, and we truly enjoyed the curry and spring rolls. However, the steak we had on the first night was overcooked (medium rare became more medium). The service overall was fine, but the trainer definitely needed more training (a teacup was refilled with just hot water - where the tea bag was removed). The surroundings were very peaceful and idyllic. The turn-down service was a nice touch. The spa closes at 5 p.m., which was slightly disappointing since that’s when guests would enjoy the most from returning the day trip. "

"Our place was clean and the staff super friendly"

"They looked after us very well indeed!"