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"Friendly staff. Warm room even in February rain. It was special to stay in an historic building with fantastic views of the region. Easy walk into the castle, restaurant centre of town. The cat was friendly too. "

"We had a very short but very pleasant stay in this hotel. It sits right on the main square of Zafra so it's an easy walk to everything. The staff was friendly, the room was clean and comfortable. It was very nice to have a basic breakfast included. Our bed was comfortable, the room was quiet. It is certainly not a fancy hotel but I would not hesitate to stay here again."

"Incredibly friendly staff, lovely location in the old part of Zafra town. Room a good size with ensuite and a little balcony that faced towards the town. Secure parking for the motorcycle at the property. Onsite bar and restaurant very reasonably priced, good home cooked food available."

"Staff and breakfast "

"Lovely large clean room. The staff were very helpful and the breakfast was good."

"We booked a SPA hotel but Spa was not operational. The hotel did not inform us before arrival despite knowing about that for several days. When we asked at check-in the person at reception effectively said ‘it’s not our problem’ and was really quite rude and unwelcoming. That was a shame because it created a very poor impression and made us feel unwelcome when there was no need. Simple caring customer service could have handled it. Hats off to Expedia who helped to make amends. As for the hotel, it’s really very nice, but I think it cares more about itself than its customers "

"Amazing views across to the town. Immaculately clean pool area. Friendly staff "

"Quite dated, needs some TLC"

"The property is beautiful and tranquil. The staff are accomodating and friendly. The rooms are spacious and comfortable. Relaxed by the pool and enjoyed the view."