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"Clean room, friendly staff"

"Great stay, 10/10 will do again. The staff was particularly accommodating when we needed to make arrange to leave sooner than we originally intended. Extremely grateful. "

"Beautiful resort in the mountains right next to the ski slopes"

"Staff was friendly and working hard. Room was clean, comfortable and nicely updated… but they’re fighting an uphill battle against an aging run down building with apparently a long-broken elevator for 6 floors. Great price on difficult to find lodging in the area."

"Amenities, food and staff are amazing"

"Extremely friendly staff. Rooms have what you need. Very clean. I love the fire pit!!"

"The meals were exceptional as were the wonderful staff. "

"The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park. "

"We loved our time at this ryokan. The hosts were wonderful, and so accommodating. The room was huge and very comfortable."

"Lovely ryokan. "

"This hotel was in the perfect spot for us. We had an authentic Japanese style room, with Pvt bathroom. The staff at this hotel were incredibly kind and accommodating to our needs from baggage storage, to help with sending our luggage on to our next destination. To allowing us use of the public onsen after check out. "

"Friendly staff, great amenities"

"The staff were very sweet and patient, and worked really hard to meet every needs of their customers. They even gifted us homemade blueberry jam and stickers when we checked out! ✨"

"Breakfast was wonderful, staff was accommodating and kind. "

"Everything was great! The staff, accommodations, service and staff were exemplary."

"It was good Best price! Facility was ok but staffs are friendly It was little bit hard to walk up to hotel but you can’t find any place with this price. If they build escalator run to hotel with roof top , it will be super ! "

"Great stay with very friendly staff, the offer free transport to the monkey park and the onsen are great."

"We had such an amazing experience here. Great place in this charming village of Japan. We’ll definitely come back. "

"The staff was very kind and helpful. The property is very beautiful. "

"The room with private bath is great! Great hospitality, too! We had dinner and breakfast, they’re delicious! Really enjoyed our stay! "