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"Excellent service and the food is amazing. A must stay!"

"Beautiful property and very helpful staff!"

"Beautiful setting! For being in a car-centric area it’s not too far from the train/bus. There’s a huge new roadside stop with restaurants, gift shop, and other amenities next door. Lots of overnighters in their vans there - adds to the safety in the area. A PLANT right next door for shopping and the city park across the street. Amazing!"

"Stayed here in Spring, which I suspect is a whole different ballgame to Winter. Location was great as we did not have a car. As others note it’s a steep hill to walk up but it’s not long. With many restaurants closed at this time of year having breakfast onsite and the option of buffet dinner at the restaurant was brilliant. The hot baths were great too. The rooms themselves were a little tired and basic however the beds were comfortable and the property was quiet. We did hire a car for 24 hours to get to see the snow monkeys (recommendation for "

"Great oasis in the mountains with great service and food "

"This hotel is amazing on all counts, legendary breakfast beyond wildest dreams and expectations, a cornucopia of delights. I will return and recommend to anyone and especially my friends and family"

"Shane and team made it a very pleasant experience, great accomodation"

"The staff were very helpful, beyond the expectations even with the language barrier they try to help out. Clean hotel and quiet. I would recommend to stay in this hotel "

"Great hotel, but access from Toyama Station is not convenient."