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"Staff were very helpful and buffet was well managed though very busy at times. The onsen was of good size . Beautiful views. "

"The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days to finish discovering all the dishes. Parking was free and very convenient - we were able to park very close to the lobby. The room was spacious and had a huge powder room and a very clean shower and bath area. Housekeeping was very good at making sure we were well supplied with drip coffee and bottled water everyday. The only small downside was the distance between the hotel and the closest town. Thankfully we drove, so it wasn't difficult to get in and out. The surrounding area is beautiful and we would love to visit again not just for the hotel, but also for the scenic spots!"

"goated"

"Excellent place and will come back again "

"Less expensive and budget friendly. Amenities available like Onsen and table tennis. Laudry is also available. Distance is the disadvantage. It's a little far from the city center although still walking distance. "

"Excellent service and the food is amazing. A must stay!"

"Great oasis in the mountains with great service and food "

"The resort was first class. We loved the Onsen which they had both private and public. They had no restrictions on Tattoos. The breakfast was great and we saved a lot of money on dinners since they had free wine, soups, miso, udon, etc every afternoon. "

"Amazing, has to be the best place to stay in Hakuba"