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"Nice quiet resort "

"Great staff, nice room"

"This hotel provided excellent services from check in to check out. Staff were friendly and professional. The room was spacious and clean, with a very nice view. The onsen experience was superior as the hotel had different onsen pools for guests to enjoy, and the changing room was also very neat and clean. The buffet dinner and breakfast were great, which offered a wide range of quality food choices. There were also many free-of-charge facilities and services available for guests to enjoy -...

"The outdoor onsen was good."

"Nice new hotel with spacious room and nice bathroom. It is a block from the train station and bus terminal so it is easy to explore the regions such as Zao Onsen and Yamadera. The hotel restaurant is one of the best serving famous local beef and hotel guests have a decent discount. Highly recommended for visiting Yamagata."

"Such a beautiful and elegant hotel. It was like a traditional onsen resort but very modern amenities. Breakfast was the best we had in our whole trip. "

"Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!"

"My stay at the hotel was good. The room was clean and comfortable. The staff were friendly and helpful. For the $$ spent, its good value."

"that’s good"

"Beautiful experience especially during winter season & Lovely staff, great food. Nothing but great things to say✨ Perfect quiet getaway ending our Japan trip. "

"Staff are all polite and friendly "

"Beautiful resort and wonderful hot springs Foods are excellent "

"Close to the train station, parking available at hotel, staff helpful"

"Very close to train station and has a 24/7 supermarket literally across the street. Breakfast contains a variety of homemade Japanese dishes and is delicious. Room is small and good for solo traveler but the rate is great."

"nice room, onsen and food"

"A cosy hotel room with a good breakfast option "

"Great staff and amenities "

"clean and quiet room; good breakfast; near the bus stop; great city view; The hotel can help to receive package and stores luggage in front desk for multiple days. But the heater is so hot, unable to switch off. The breakfast buffet start at 0630am, the guest unable to take the first bus to the Zao onsen."

"We had a terrific time here. The food was great, the onsen was great, and the staff were very kind to us. "