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"Amazing breakfast "

"There was no one at the reception for check in. The room was good and clean, the bed too firm for us, was a bit difficult to get a good rest. A bit noisy too. The cleaning service was really good. "

"Great location on the beach. Staff we well organized and friendly. Good buffet breakfast. "

"Clean nice comfortable staff was friendly and accommodating "

"The air conditioning struggles due to minimal structural insulation. Bar appeared to close early "

"Deluxe garden units in need of upgrades (gaps in door jams made easy entry for mosquitos). Pool view rooms in excellent condition. Staff very nice and very helpful. Especially helpful front desk manager Ai Rin. Thank you for your extra help. Much appreciated. "

"Loved our stay at Serendipity. Views are incredible.Stayed on both ends of sunrise beach. Serendipity is closer to walking street and everything on the island is accessible by short taxi ride. The walk on the beach to the other end of Sunrise beach is about 20 minutes. Note: many stairs to the room - I counted 150! to our room. Need to be in decent shape but the views are worth it. Stayed in the deluxe pool room. Private pool with jets were a plus. Staff was wonderful. Small private beach that you can snorkel from. Wish they supplied beach chairs. The neighboring hotel does and restricts their use to patrons."

"A large hotel with a good position on a busy beach (lots of boats and ferries). A minute from walking street and restaurants. Staff were all great and very helpful. Room was a very high standard."

"Pool is amazing and tranquil, rooms superb, beach fantastic. Massages are priced well, shops and restaurants on the street just outside. One of my favourite hotels in the world."