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i asked for a back room which was a quieter part of the hotel. early morning construction work begins 7am. FYI. Overall a very nice and pleasant place to stay. one of the nicest breakfast we had in the many days in peru. they store your bags if you have trips to machu picchu, which we did avail, and when we returned the following day to recheck into the hotel, we had our bags brough out of storage. fantastic. and lobby staff are all hands down helpful and pleasant. Applause and a pat on the...

We arrived in Cusco expecting our hotel shuttle service waiting for us at the airport. Since our flight was delayed, we called the hotel only to get an answering machine speaking in Spanish. We ended up taking a cab instead. It was uphill from there, literally and figuratively. Our check-in was seamless, our room was a bit small but comfortable. Though it lacked some of the basic toiletries you get from other hotels, they gladly gave it when requested. Oxygen amd coca tea were provided for free...

Our stay at Casa Esmeralda was excellent! The hotel is gorgeous, and is located in a very convenient spot, without being too submerged in the bustle and noise of the city. The rooms were always kept clean by the staff, and the complimentary breakfast every morning was always delicious! Giara, the receptionist, is the sweetest! She was very gracious and helpful with anything we needed throughout our stay.