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"Clean,comfortable and good location. Staff was very nice. High price point for Sri Lanka but the restaurant was resonable"

"This hotel exceeded our expectations. We stayed in the King Suite, and it was the highlight of our trip. It is definitely worth the slight upcharge! The infinity pool with views was the perfect way to wind down after a day of sightseeing. The staff was beyond friendly and so courteous. We don't typically choose half board, but our trip to Kandy was quick, so it just made sense to stay on site for meals, and I am so glad we did, because the dinner set menu had plenty of options and the portions were large. Plus, the setting is nicer than any restaurant we would have gone to anyway. And we were able to enjoy an after-dinner cocktail and live entertainment for at their rooftop bar. "

"It is a lovely property ans breakfaat spread is quite large. Staff are friendly byt could be better trained on small nuances. The last who checked us in vaguely indicated the direction of the room and we spent 10 minuted walki g up and down searching for it. When we asked for a la carte food options other than the I.suan restaurant they have, ot took me 20 minutes to get the front desk to admit that a la carte foid could be ordered at tje lounge bar as well. When i we t to the lounge bar it took another 15.minutrs if argument for them to agree that yes they would accept the irdr even when the food menu was clearly lying inthe counter top! With a bit of better training this place would be great"

"Hotel staff is nice and polite, the hotel is modern and rooms are spacious. However, everything looks run-down and up to a renovation."

"Friendly, courteous and ready to help staff. Great views from higher floors. And at the top floor, Pool and the bar with distance views of the Knuckles mountain range. Buffet meals were good and at my visit this time Indian themed, due to majority of visitors were Indian. This was my second visit. For me the price to quality of service ratio for Radisson is excellent. "

"Great stay and excellent service."

"Staff is good they don’t have air conditioners. "

"Room could use some cleaning, but location and breakfast are great. "

"This is a historic hotel with a huge charm factor. My room was enormous with three balconies, and the staff was very welcoming and professional. I especially enjoyed tea and coffee in the outdoor private garden and pool area. The location was central and convenient. I always felt safe and welcomed. "