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"very spacious traditional Japanese room, everything was clean and comfortable. Good facilities like sento and coin laundry available on site. AEON is very nearby for grocery shopping. Hotel was expensive though."

"Excellent buffet dinner and a la carte items "

"Great experience at this hotel. Was slight problem checking in but the front staff fixed it immediately! Room was perfect and all meals were fantastic. Amazing service. "

"The only thing was for 2 nights I didn't have wifi. The place is very cozy, nice, and clean."

"Very good service, Room is clean"

"Stayed in the top floor suite for 3 days and found every penny worth. Great service, great room and great views The only drawback is the distance to Rausu. We did not have a car, but the front desk helped in every possible way for taxi, buses."

"I stayed 2 nights and don't normally stay in hostels any more but there was very limited options in the area. There are lots of pluses- very clean, tidy, well organised, nice Japanese style futon room was comfortable, desk, hanging space, good wifi, good kitchen facilities, free laundry, 2 ladies showers for the hostel but I didn't have to wait at all. 2 toilets for hostel and didn't have to wait there either. However the downside is always the lack of consideration by other guests who talk loudly late at night or early, start a hair dryer at 1030pm upstairs( I asked her to stop which she did as there are dryers downstairs), someone washing in the upstairs sinks at 4am! People not shutting doors softly. The manager can't do anything about people.But change the rubbish bin near the sinks upstairs so it doesn't have a loud bang when used and remove hairdryers from upstairs. Also exhaust fans in the laundry room run all night which are noisy too. Having to pay 200Y for a towel is silly too given paid more here than many hotels in Japan. First night was very quiet, second noisy. "

"I stayed in a 'comfort twin' room for 4 nights and really liked this hotel. The room was a good size and I had a lovely view of the mountains to the north. It's probably been a while since this hotel has been refurbished but the public areas were comfortable. There are a number of vending machines, an ice machine and you can get free hot drinks from a machine in the lobby. The staff were friendly and arranged the forwarding of my luggage with Yamato. Breakfast was a self service buffet with a reasonable selection of hot and cold dishes, including some pastries. It's the first time that I've stayed anywhere that has a machine that dispenses rice. I travelled by public transport and the hotel is very conveniently located opposite the train station and just round the corner from the bus station. On the corner opposite the hotel is a seicomart (Hokkaido chain of combini like 7Eleven and Lawsons). I'd very happily stay here again if I return to Shari."